Contents Page
Ward Orientation • Ward Information • Call Bells • Sounds on the Ward • Hospital Etiquette (Polite Behaviour) • Property Disclaimer • Staff Uniforms – Who’s Who? • Hospital Beds & Patient Bed Space Information • Side Room Information • Average Patient Journey • No Smoking Policy Keep Yourself Safe and Well • Call Bells • Falls Prevention Advice • Hand Hygiene • Patient Elimination Chart (Poo) • Hydration Advice (Fluids) • Medicines Advice
Nutrition & Hydration • Mealtimes and Meal Order Services • Adapted Culture/Plate Guards (Reasonable Adjustments) • Menus and Specialist Diets/IDDSI • Snack Provision
Medication • Medication Rounds • Self-Medications • Ask Me About My Medications • To Take Home Medications (TTHs) • Different Members of the Pharmacy Team
• IV & Cannula Information • Get Dressed Get Moving • Your Mental Health
Patient Experience • How to Give Feedback • Friends and Family Test Cards • Providing Feedback • HealthWatch Wirral • Website • Patient Experience Strategy • Volunteers • Chaplaincy and Spiritual Care Department • WUTH Charity
Discharge • Discharge Letter • Discharge Checklist • Discharge Hospitality Centre (DHC) • Leaving the Hospital from the DHC • To Take Home Medications (TTHs) • Useful Contacts
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