Discharge Hospitality Centre (DHC)
The Discharge Hospitality Centre (DHC) is a bright and relaxing environment where patients can safely wait for relatives, transport, or medication before leaving the hospital.
Please ask your Ward Staff if you can use the DHC for your discharge rather than waiting on the ward. When it’s time to leave the hospital but are still waiting to go home or to another care facility, you may be moved to the DHC*. The dedicated staff there are ready to help with any questions, making sure you're comfortable during your stay. Using the DHC is good for you and helps the hospital run smoothly by freeing up space for new patients. Benefits of using the DHC: Your take-home medicines are prioritised and usually ready faster than waiting on the ward. DHC Nurses can quickly check your discharge medications, making the process faster. The DHC is at the back of the hospital with a car pick-up point, saving on parking fees or dealing with the busy drop-off zone. You get refreshments, snacks, comfy chairs, and a TV. Ward staff can order you a hot meal to the DHC if needed. There's a garden if you want to wait outside when the weathers nice. Using the DHC often means you can leave the hospital earlier in the day. Safe transportation is arranged for you. It helps the flow from the Emergency Department through assessment.
*Being transferred to the DHC is dependent on availability and your health condition.
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