Executive Summary
Working at the UK Parliament offers a unique and rewarding career at the heart of the UK’s democratic system. With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and joint departments. Together, we make Parliament happen. The Parliamentary Maintenance Services Team (PMST) are accountable for the maintenance of the UK Parliamentary Estate, consisting of buildings that range from the historic Palace of Westminster to the modern Portcullis House, located within a UNESCO World Heritage site, spanning four conservation areas. The Parliamentary Maintenance Service Team (PMST) are responsible for maintaining Commons and Lords buildings across the Estate, including engineering systems, maintenance capital projects delivery, furnishings and ceremonial works. The team consists of multiple functional areas: project delivery, maintenance operations, compliance and commercial. PMST work in collaboration with other departments such as Security, Digital, Parliamentary Commercial Directorate, Strategic Estates, Parliamentary Safety Team and Customer Experience & Service Delivery. PMST consists of over 120 in house staff working alongside a team of Third-Party contractors, who support PMST in the delivery of maintenance hard services and project delivery. We deliver over 70,000 planned and 25,000 reactive tasks a year, managing a budget over £30m per annum.
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