FAQs Requirements for Training V15 (Updated Oct 2025)

RT 6.2.11

Can Training Providers access the data from the participant feedback survey that GWO sends out?

Yes. Some of the participant feedback from the survey will be made available to the training providers to review.

The data from the participant feedback survey will only be visible to

GWO and the

individual training provider it refers to.

The average net promoter score feedback (the star rating out of 10) will be updated automatically with each survey response. The previous 5 -star rating system which was an average of three different ratings is no longer in use. The remainder of the participant feedback that will be available to the training providers (sections 4 and 5 of the survey) will be published one month after the quarter in which the response was submitted in.

Participant feedback will be bundled together and published in batches to protect the anonymity of the respondents.

RT 7.2.12

I have a digital setting on my certificate but only deliver digital training in the knowledge domain, do I need to maintain this setting on my certificate? If I use digital technology to deliver knowledge but deliver practical training in a mobile, fixed or onsite setting, do I need to have an audit for a digital setting? Some training standards use the term simulator for delivery of the training within the digital setting, what constitutes a simulator?

No, the use of digital technology to deliver training within the knowledge domain does not require a digital setting audit or certification. See knowledge domain in the GWO taxonomy.

RT 7.2.12

No, the use of digital technology to deliver training within the knowledge domain does not require a d igital setting audit.

RT 7.2.16

A simulator is designed to provide realistic imitation of the controls and operation of a tool, device, of other complex system, for training purposes. It may integrate both physical and software elements, and technologies such as Augmented Reality / Virtual Reality.

RT 8.1

Are the 100 hours of vocational training still acceptable for instructional background ?

No, the 100 hours no longer meets the requirements for instructional background.

RT 8.1

How do I get the instructor gap analysis?

The instructor gap analysis is available on the GWO website : "Governance > Requirements for Training > IQT Gap Analysis"

RT 8.1 .1

Does a training provider need to submit the gap analysis to GWO?

No, the training provider is only required to retain the gap analysis for auditing purposes.

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