Ensuring Excellence Driscoll Strengthens Quality Care Efforts
Driscoll Children’s Hospital has long been committed to delivering the highest quality care through a strong focus on patient safety and continuous improvement. Over the past decade, the hospital’s Quality and Patient Safety department has become a cornerstone of this mission. The department’s efforts are closely aligned with the Solutions for Patient Safety (SPS) network, a collaborative of children’s hospitals dedicated to reducing hospital-acquired conditions (HACs) and medical errors. Driscoll emphasizes the prevention of harm through thorough investigation of unintended events and strict adherence to best practices and prevention bundles. The hospital’s participation in the SPS network allows us to benchmark our own performance against other leading children’s hospitals. Notably, Driscoll is performing below the network centerline (desired direction) in critical areas such as: � Adverse Drug Events � Catheter-Associated Urinary Tract Infections � Central Line-Associated Bloodstream Infections (CLABSIs) � Falls � Unplanned Extubations
However, the hospital recognizes that continuous improvement is necessary, especially in the face of challenges posed by an influx of newer, less experienced staff. The hospital has seen an increase in certain HACs, including Pressure Injuries and Surgical Site Infections, where it is currently above the SPS centerline (undesired direction). In response, active performance improvement teams are working diligently to enhance outcomes in these areas. Driscoll’s unique Micro-team model, which embeds Quality Coordinators in clinical areas, ensures that patient care is continuously monitored and improved. Additionally, the hospital’s robust infection prevention program and recent Joint Commission accreditations, including for the new Driscoll Children’s Hospital Rio Grande Valley, underscore its commitment to excellence. The introduction of the Quality Explorers Series in 2021 further illustrates Driscoll’s dedication to fostering a culture of continuous improvement. This intensive training program equips staff service with the skills to drive quality improvement projects, resulting in tangible enhancements in care and service delivery across the hospital.
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