Hornsby Highlights Newsletter May 2025 - Issue 4

L.O.V.E.D AWARDS Employee of the Month for March: Danielle Henwood

Danielle works closely with our ward team / MDT–joining team meetings and contributing to person centred care for our vulnerable patients living with Dementia &/or Delirium. Her efforts to enhance our collective knowledge and care lead to improved outcomes and reduced lengths of stay. Danielle is highly respectful in her work, engaging with patients living with Dementia and their families/carers. This respect is evident in all her work and engagements with staff and patients on the unit. Danielle’s work with patients on the unit is focused on strengths- based approaches to care, discovering each patient’s unique strengths and needs and tailoring care approaches and activities to suit each person to maximise their participation and engagement, which directly improves satisfaction and reduces episodes of distress and behaviour within the unit.

Team of the Month for March: Volunteers Department

Our volunteers are more than just a helping hand—they’re a vital part of our care team. Whether offering companionship to patients, guiding visitors, or simply sitting with someone who’s anxious, they bring warmth, dignity, and comfort to every interaction. Their presence not only helps free up valuable staff time but also uplifts team morale and strengthens collaboration across departments. By listening actively and sharing patient insights, volunteers help ensure that every voice is heard and respected—especially those that might otherwise go unnoticed. Their approachable nature creates a safe space for patients and families, helping them feel more at ease in what can be a stressful environment.

Page | 8

Made with FlippingBook - professional solution for displaying marketing and sales documents online