SUCCESS OF MEMBER REWARDS
Top 5 Reward selections
Being a mutual has always meant a lot to us at Wesleyan. We work hard to benefit those who invest in our business. It's an integral part of who we are, and it allows us to share our success with our customers and members. With our member rewards scheme we're doing just that. Each year, qualifying members can choose a gift voucher from a range of well-known retailers including John Lewis, Marks & Spencer and Amazon. 22,997 Members selected a Reward 4.5/ 5 Average experience rating for the process 94% Happy with the variety of Reward choices
65%
1. Amazon 2. M&S 3. Wallet
34% 28% 15% 11%
% believe initiative positively influences decision to remain
4. John Lewis
5. Costa
4%
Customer Feedback
Wesleyan Wallet 6.8k members have downloaded the wallet app Since launch, members have spent a total of £25.8k across 431 purchases
u
“Surprised and very pleased with my reward. Thank you”
“All good. Huge thanks for the unexpected gift”
u
“Excellent idea. Motivates me to stay with the company”
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