Understandthese tensions going in
Resist being impatient, defensive, or angry
Recognizethat these concerns arecommon
To be an Effective Regulator
Beprofessional at all times
Ensurethat your staff maintains professionalismat all times
Adheretothe“Ruleof Law”
Ensure fundamental fairness andDueProcess of Law
Remember, your job is to effect compliance – NOTTOPUNISH
End Part 2
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