April 2019 - Level III Training Material

3/25/19

Investigative Techniques – Interviewing • Introductory Questions: o Provide the Introduction •

Avoid using titles, (name and department is fine) • Try to be informal

Investigative Techniques – Interviewing • Introductory Questions: o Establish Rapport • Limit small talk to only a few minutes

o Make sure to get a verbal commitment before the interview begins. Encourage the interviewee to say ”yes” even if it takes several ways of asking.

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