Educational Computer Centre – Computing Support Educational Computer Centre Computing Support (ECC) for schools offers you remote and onsite technical support for an ECC-supplied “hybrid” administration network combined with a curriculum-based ECC or RM CC4® in partnership with RM® solution. All ECC service plans provide a time allocation of technical support for all of your computing needs with supported hardware and software.
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l Installation of licenced software, including Microsoft OVS agreements Why choose us l Suitably qualified and experienced staff are used to deliver our services. l All personnel enhanced DBS checked l All information used is presented clearly, free from jargon and without ambiguity. All direct communication with customers will be tailored to suit the individual need. l Bespoke options are available to suit schools’ budgets and needs l One-to-one advanced high-level consultancy for developing your ICT resources and making best use of them
What the service offers l Telephone, remote and on-site support for all aspects of IT l Onsite visit packages to suit the needs of your school l Server support, upgrade and installation services l Technical support and advice on your networked systems, network cabling and internet access, including broadband connections provided by LGfL l Resolution of any LGfL-related issues l Support and advice in the procurement and use of all peripherals, including Audio Visual equipment l Support for Google and Apple solutions and hardware
Contact us: Gary Bedding | Educational Computer Centre Manager | 01708 434 275 (option 2) | gary.bedding@havering.gov.uk
For more information, please visit www.hes.org.uk or email support@hes.org.uk
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