HES Services and Support Brochure

Human Resources As a service provider, our purpose is to work in partnership with our schools to ensure quality of HR practice and that issues arising from employing people are managed well. We are a well-established service with a proven track record in providing comprehensive and high-quality Human Resources (HR) services to schools and educational settings within the framework of nationally and locally agreed terms and conditions. We work in partnership by providing professional advice, support and guidance across a broad spectrum of employee relations policy and practice.

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What the service offers Our Human Resources Service provides complete cover on both employee relations and conditions of employment as follows: l  Employee relations (ER) A dedicated HR Consultant will provide unlimited support to resolve individual employee relations issues. Schools will also have support from the wider HR team in terms of providing model policies and management toolkits which are reviewed annually as well as general HR advice that is not related to a specific case. l  Conditions of employment Schools will have a named HR Officer who will be the point of contact for contracts and variation letters as well as on the administration of terms and conditions of employment. Schools will also have the support from the wider HR Team in terms of continual review and improvement of the documentation and systems we use and to ensure that schools are kept up- to-date of any changes that affect this service.

l  HR support This is a bespoke service specifically designed for Multi Academy Trusts who have a dedicated HR function within their Trust. MATs will have access to a named HR Consultant to advise on ER issues, and the HR Manager for the provision of strategic support which includes production of bespoke HR policies and management toolkits. Why choose us Our services are designed to add value by: l Helping governors and the leadership/ executive team to improve people performance l Supporting governors and the leadership/ executive team to resolve issues which arise from employing people l Developing and improving quality of HR practice l Pro-actively supporting and delivering efficient pay and conditions related administration.

Contact us: Lucy Franke | Education HR Manager | 01708 432 171 | lucy.franke@havering.gov.uk

For more information, please visit www.hes.org.uk or email support@hes.org.uk

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