Local Management Information Services (LMiS) Enabling a school to realise the full potential of their Management Information System is fundamental for the smooth running of the organisation and whole school improvement. We provide a professional service delivering proactive advice, training and support to achieve excellence. The service is delivered by experienced staff dedicated to the success of your school.
23
What the service offers l Telephone, remote and on-site support for the full SIMS software suite, Arbor and FMS l Telephone helpdesk operated by MIS experts for fault resolution, service requests, support and advice l The upgrade service delivers installation of all SIMS and FMS upgrades and patches outside school hours, other than in exceptional circumstances l Full training programme is published on the HES portal l Bespoke training is available l Regular user group meetings with software updates l Advice and support for statutory data collections using SIMS and Arbor e.g. School Census, School Workforce Census, End of Key Stage assessments and Post 16 Learning Aims l Consultancy service for on-site support and training for individuals, groups of staff, staff meetings, inset days, SMT meetings, data health checks, etc l Technical support for the SIMS infrastructure and databases l Optional packages are available to purchase, e.g., annual update to pupil premium indicators in SIMS, set up of new academic year and admissions l Finance Assistant for FMS - Insurance Scheme for Primary Schools.
Why choose us l The service is delivered by an experienced team with a firm commitment to customer satisfaction l Team members have in-depth knowledge of schools and their financial management systems l Support covers the full software suites, offering a successful and holistic service l SIMS and FMS upgrades and software patches are installed outside school hours, except in exceptional circumstances l Access to high-quality, SIMS and FMS training courses, workshops and Arbor overview sessions held at our dedicated training room or online l Training courses are led by suitably experienced trainers, working with other providers if necessary l Regular consultation with users and clear, impartial advice on MIS software l Telephone helpdesk is operated by experts in SIMS and Arbor l Critical SIMS and Arbor software failures will be responded to swiftly, on-site if necessary l Development, maintenance and support for recording and analysing statutory and ongoing assessment within the MIS l Team members maintain strong links with other departments in the LA and outside agencies. They keep their knowledge up-to- date providing timely, consistent guidance to ensure successful outcomes.
“LMiS admin and finance are the schools’ safety net. Nothing is too much trouble, no question too silly or small. They are really well appreciated.” - Primary School, Business Manager
Contact us: James Patient | MIS Support & Education Data Team Manager (Schools) | 01708 433 160 | data.manager@havering.gov.uk
For more information, please visit www.hes.org.uk or email support@hes.org.uk
Made with FlippingBook - professional solution for displaying marketing and sales documents online