COPC Handbook 2023 Q3

3.3

Health Insurance Portability and Accountability Act (HIPAA) HIPAA laws protect the privacy and security of a patient’s past, present, and future physical and mental health information otherwise known as Protected Health Information (PHI). COPC complies with HIPAA by using administrative, technical, and physical safeguards to protect the use, storage, transport, transmission, and disposal of a patient’s PHI in all formats. All patients receive a Notice of Privacy Practices that outlines how their PHI will be used and disclosed by COPC, and their rights related to PHI maintained by COPC. All COPC employees and physicians receive HIPAA education and training at the time of employment Recordings COPC does not permit video or audio recording of conversations unless all parties to the conversation have notice of and consented to the recording. COPC management cannot consent to recordings, Dress Code/ Appearance Standards All employees are expected to take pride in their appearance as a direct reflection of COPC. Employees must dress appropriately and professionally according to their position within the company. While each business location of COPC may set additional dress code requirements (as long as they include accommodations for religious beliefs), all employees must remain in compliance with this policy, regardless of work location. Business Casual is defined as a style of clothing that is less formal than traditional business wear but is still intended to give a professional and businesslike impression. Examples of acceptable business casual attire include: ● Dress shirts and blouses ● Dresses or skirts (following guidelines in the full policy) ● Knit shirts, sweaters, and cardigans ● Loafer or dress shoes that cover all or most of the foot ● Open-collar and polo shirts ● Slacks/khakis ● Tailored blazers and sport coats

and annually thereafter. COPC takes the privacy and security of patient PHI very seriously and HIPAA violations are subject to disciplinary action, up to and including termination of employment. In addition, the Department of Health and Human Services Office of Civil Rights (OCR) oversees COPC’s enforcement of HIPAA. Depending on the severity of a HIPAA violation, OCR sanctions can include fines, penalties, and prison. Report all privacy and security violations to the COPC Compliance Officer or call the COPC Compliance Hotline at (866) 539-5813.

3.4

unless there is a specific, authorized reason for the recording that advances or improves work quality or performance or has been specifically approved by an effective policy or the Legal Department.

3.5

* While scrubs are not normally considered “business casual,” in clinical settings they are acceptable. Our Company remains committed to supporting our employees’ religious and cultural beliefs and, upon request, may modify dress code/appearance standards on an individual basis to accommodate an employee. This accommodation will only be approved once it has been determined that by doing so, it will not endanger the health or safety of the employee or any employee or patient. The full Dress Code/Appearance Standards policy can be found here.

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