Ratel Product Catalog [2022][WDUSA]

Warranty Bathroom Mirrors – 2 Year Limited Warranty Ratel warrants its bathroom mirrors to be free of defects in material and workmanship under normal residential usage for two (2) years from the initial date of purchase. Warranty for all electronic components shall be limited to one (1) year. Ratel extends this warranty to the original purchaser by Ratel or an authorized Ratel dealer for personal household use of the product in its original location. The warranty is non-transferable. If the mirror is used in public space, for commercial, industrial, or institutional purposes, or is installed outside of the Americas, Ratel warrants the mirror and parts for One (1) year from the initial date of purchase, with all other terms of this warranty applying except duration. Ratel will, at its equal value election, repair, replace this product or any part of this product if it confirms that the product is defective in materials or workmanship under normal use and maintenance. Ratel is not responsible for expense of normal maintenance, removal, installation, labor charges, or other incidental or consequential costs. In no event shall the liability of Ratel exceed the purchase price of the product. Proof of purchase (original sales receipt) must be provided to Ratel with all warranty claims. Restrictions This warranty does not extend to products previously used as display models or products that have been modified or repaired by anyone else but Ratel unless approved by Ratel. This warranty does not cover the defects or damage arising from shipping, installation, alterations, accidents, abuse, misuse, improper maintenance and use of other than Ratel replacement parts, in all cases whether caused by contractor, service company, the owner or any other person. Avoid using cleaning products containing calcium hypo chlorine, scouring powders. Avoid using abrasive pads, steel wool, or wire brushes, as these will damage and wear down the finish. Gloss reduction, scratching, staining and acid or alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. Responsibility for compliance with local code requirements are excluded from this warranty. This limited warranty gives you specific legal rights. You may have other statutory rights that vary from state to state, in which case this limited warranty does not affect such statutory rights. Bath Accessories - Lifetime Limited Warranty Ratel warrants its bath accessories in chrome, brushed nickel finishes to be free of defects in material and workmanship under normal residential usage for the lifetime of the product. All Ratel Plumbing Products carry Ratel's one-year limited warranty unless otherwise noted. The warranty commences from the initial date of purchase by Ratel or an authorized Ratel dealer, through the lifetime of the original purchaser for personal household use in its original location. The warranty is non-transferable. If the accessories are used in public space, for commercial, industrial, or institutional purposes, or is installed outside of the Americas, Ratel warrants the accessories for five (5) years from the initial date of purchase, with all other terms of this warranty applying except duration. Ratel will, at its equal value election, repair, replace this product or any part of this product if it confirms that the product is defective in materials or workmanship under normal use and maintenance. Ratel is not responsible for expense of normal maintenance, removal, installation, labor charges, or other incidental or consequential costs. In no event shall the liability of Ratel exceed the purchase price of the product. Proof of purchase (original sales receipt) must be provided to Ratel with all warranty claims. Restrictions This warranty does not extend to products previously used as display models or products that have been modified or repaired by anyone else but Ratel unless approved by Ratel. This warranty does not cover the defects or damage arising from shipping, installation, alterations, accidents, abuse, misuse, improper maintenance and use of other than Ratel replacement parts, in all cases whether caused by contractor, service company, the owner or any other person. Avoid using cleaning products containing calcium hypo chlorine, scouring powders. Avoid using abrasive pads, steel wool, or wire brushes, as these will damage and wear down the finish. Gloss reduction, scratching, staining and acid or alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. Responsibility for compliance with local code requirements are excluded from this warranty. This limited warranty gives you specific legal rights. You may have other statutory rights that vary from state to state, in which case this limited warranty does not affect such statutory rights. Bathtubs – 10 Year Limited Warranty Ratel warrants its bathtubs to be free of defects in material and workmanship under normal residential usage for ten (10) years from the initial date of purchase. Ratel extends this warranty to the original purchaser by Ratel or an authorized Ratel dealer for personal household use of the product in its original location. The warranty is non-transferable. If the bathtub is used in public space, for commercial, industrial, or institutional purposes, or is installed outside of the Americas, Ratel warrants the bathtub for three (3) years from the initial date of purchase, with all other terms of this warranty applying except duration. Ratel will, at its equal value election, repair, replace this product or any part of this product if it confirms that the product is defective in materials or workmanship under normal use and maintenance. Ratel is not responsible for expense of normal maintenance, removal, installation, labor charges, or other incidental or consequential costs. In no event shall the liability of Ratel exceed the purchase price of the product. 124

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