Director of Property and Business Services
Candidate Information Pack
Executive Summary
Exec Summary About Us Out Estate Role Summary Estates Department Org Structure JD & Person spec EDI Further Information & How to apply
Thank you for your interest in the Director of Property & Business Services role.
Now is an exciting time to be joining the University and taking up this role. We have bold plans for the development and enhancement of the estate to support the University’s strategy, and you’ll be joining an estates and facilities team that is high energy, positive and passionate about delivering world-class facilities and services. We are investing heavily in our estate and our current development programme includes a new home for our Faculty of Healthcare & Medical Sciences, the improvement of our student accommodation offering, and the development of Castle Meadow, our new city centre campus. The Director of Property and Business Services will play a key role as part of the Estates and Facilities senior leadership team, ensuring that the directorate provides a world-class enabling function to the University. The roles takes a specific portfolio that includes space management, property and asset management and leads a multifaceted business services function to support the whole directorate. Since I’ve joined the University, I’ve been inspired by the scale and diversity of the university and its estate together with the ambition and passion of our students and staff. If this seems like an environment that will inspire you, we look forward to receiving your application.
Gary Moss Director of Estates and Facilities
About us
The University of Nottingham was founded on the vision and philanthropic spirit of Jesse Boot who, in 1928, donated the land that is now University Park. The vision of a university devoted to discovery, enterprise and the advancement of the human condition, combined with his lifelong commitment to improving health and wellbeing, remains intrinsic to the culture of the University today and will continue to underpin our future purpose. Our pioneering spirit and ambitious vision still resonates and drives our University today, as we strive to deliver an exceptional research- led education to our 46,000 students, and to transform lives and societies around the globe through our world-leading research.
We are defined by our people and the values we share. Our environment is an ambitious vision brought to life across vibrant and forward-thinking global campuses. An ever changing world where open minds and diverse cultures are able to learn, challenge and create.
Inclusivity
We are a community where everyone can contribute and be appreciated for who they are.
Ambition
We set the highest standards for ourselves and our work and support each other to achieve them.
Openness
We adopt a straightforward and transparent way of communicating with each other and with the world, championing the free exchange of ideas.
Fairness
Our decisions and actions are consistent, impartial and ethical.
Respect
We have regard for each other’s rights and feelings, and demonstrate this in our behaviour, treating each other with kindness.
Our Estate
The Estate We are proud to be home to some of the most beautiful campuses in the UK and the Estates & Facilities team take the responsibility of both maintaining and developing those campuses very seriously. Building on the natural beauty and heritage of these locations to step forward and embrace our sustainability vision whilst enabling our equality, diversity and inclusion commitments. The vision and future of our campuses is captured in our Estates Development Framework, with the guiding principle of 'Evolution without a carbon footprint'. More information on this can be found here.
Our UK estate is spread across seven locations:
University Park Campus – One of the largest and most attractive campuses in the county, University Park is the hub of student life. King’s Meadow Campus – The former TV studios is home to many of the University’s professional services and business support departments. Jubilee Campus – This award-winning green campus is recognised for its innovative architecture and sustainability.
Nottingham Medical School – Based in the Queen’s Medical Centre, the Medical School was the first to be established in the UK in the 20th century. Sutton Bonington Campus – This countryside location is the perfect setting for the Vet School and School of Biosciences. University Hospital Sites – As well as the Queen’s Medical Centre, the university has sites at the Royal Derby Hospital and Nottingham City Hospital.
Our new city centre campus, Castle Meadow, is current in development; you can learn more about this here. We also have several developments currently underway at University Park and our Jubilee Campus, details of the developments can be found here.
Role Summary The University of Nottingham are seeking to recruit a Director of Property and Business Services who will play a key role in the development and strategic direction of the university’s diverse estate portfolio. Reporting to the Director of Estates and Facilities, the Director of Property and Business Services will play a key role as part of the Estates and Facilities senior leadership team, ensuring that the directorate provides a world-class enabling function to the University. The roles takes a specific portfolio that includes space management, property and asset management and leads a multifaceted business services function to support the whole directorate.
Estates Structure
We are seeking an individual with excellent leadership skills gained within a large scale, complex estates environment, with particular expertise in strategic planning. We are open to candidates that have particular experience of asset management, space management or estates support/business services and that are looking to progress their career to take a broader remit at an influential level. Now is an exciting time to be joining the University and taking up this role. There are bold plans for the University and the development of the estate, the estates and facilities team is a high energy, positive and dynamic environment, and the university offers a fantastic working environment, inspiring campus facilities and a host of generous staff benefits.
Job Description
• Management of day to day landlord and tenant activities including rent payment and collection, service charge management and licenses, liaison with landlords, tenants, agents and solicitors. • Management of the university’s housing portfolio, including strategic purchases and disposals, and investments to maximise rental income and preserve asset values. • Responsible for driving strategic value from the estate through the development and management of the university’s leasehold and managed estate to secure best value from the resources of the university. • Management of the estate to protect its use and operation from third party interests. E.g., Local Authorities, Statutory Undertakings, landlords and other occupiers. • Maintaining strong relationships with the Local Planning Authority and City Council. Represent the Estate Office and the University at public forums.
4 Business Services - 25% time per year
• Responsible for ensuring the development and delivery of high performing support services across the Estates & Facilities Directorate, including: o Communications and engagement with the directorate’s 1200 staff. o Recruitment, training and development of all estates staff. o IT systems implementation, upgrades and maintenance to support the specialist needs of the Division. o Development of reporting and analytics capabilities to support the various teams within the Division. o Compilation of the annual Estates Management Record (EMR) submission for the Higher Education Statistics Agency (HESA). • Leadership and line management of the Business Services team, including recruitment, objective-setting, training and development. • Provide detailed analytics support to help shape existing and future projects and reviews. • Working with the estates leadership team and external consultants to identify and develop frameworks to measure and monitor Estate performance in order to drive utilisation improvement and delver strategic plans. • Senior interface with other university support functions including HR, Communications, Digital & Technology Services (DTS).
Job title Director of Property & Business Services Job family and level Administrative, Professional and Managerial Level 7 School/ Department Estates & Facilities Directorate Location University Park Campus Purpose of role The Director of Property & Business Services is a senior leadership position within the Estates & Facilities Directorate, with responsibility for managing the university’s land, property and space, and for leading a high performing portfolio of business support services that underpin the work of the Directorate. The role leads on the acquisition, management and disposal of land and property, the allocation, management and utilisation of spaces across the estate, and the delivery of key estates support functions including recruitment, training & development, business systems support, administration and communications.
3 Space Management - 20% time per year
• Responsible for the university’s space planning policy and all space utilisation data as part of the delivery of estate services to the university. • Shaping and leading the university’s space agenda and allocation strategy through engagement with key stakeholders, external consultants, staff and students. • Ensuring the effective and equitable planning and allocation and management of space in accordance with the agreed strategy and space use guidelines. • Development and management of space planning tools and systems (including sensor technologies) to ensure efficient use of data and resources to deliver space planning and solutions. • Develop space strategies in response to the university’s hybrid and agile working policies and initiatives. • Responsible for University’s data and records on space utilisation and condition. • Attend and advise the university’s Estate and Space Management Committee, ensuring submissions are fully considered and researched to maximise use of the University’s resources.
• Represent the Directorate on university committees, working groups and forums. • As a member of the Estates & Facilities Directorate leadership team, provide cover and deputise for the Director of Estates & Facilities and the other Directors as required.
Main responsibilities (Primary accountabilities and responsibilities expected to fulfil the role)
5 Regulatory Compliance & Risk management - 5% time per year
1 Strategic Leadership - 25% time per year
• Work as a key member of the Estates & Facilities senior leadership team developing and implementing estates strategies, business plans, budgets and operational delivery plans. • Provide strong, inclusive leadership to the Property & Business Services teams, ensuring the ongoing development, engagement and performance of the teams, motivating the achievement against key objectives and driving continual improvement. • Lead on key strategic projects and initiatives, both within the Estates & Facilities Directorate and the wider university.
• Ensure compliance with all relevant regulatory requirements. • Contribute at a strategic level to the management of estates related risks and the maintenance of the Estates & Facilities risk register. • Ensure that the major risks facing estates property, space and business services are
2 Property Management - 25% time per year
• Responsible for the university’s property strategy, monitoring and advising on all opportunities to acquire strategic land and buildings, and dispose of surplus land and buildings. • Leadership and line management of the Property Management team, including recruitment, objective-setting, training and development.
appropriately identified, managed and monitored through effective processes.
Person specification
Skills
Desirable • Evidence of appreciation of dynamics of higher education sector
Essential • Professional and well developed interpersonal skills and an ability to communicate with senior academic and related university staff, external organisations and individuals at all levels • The ability to prepare and produce concise written reports and business cases and to provide solution options to complex situations • Excellent written, verbal, analytical and presentation skills • Self-motivating and able to work on own initiative and liaise effectively with peers • Proven ability to make independent and robust decisions • Ability to quickly identify key issues and to be able to negotiate to the benefit of the University as required
Qualifications, certification and training
Essential • Professionally qualified with a relevant degree/postgraduate qualification • Evidence of continued professional development Desirable • Membership of an appropriate professional body
Statutory, legal or special requirements
• Operational planning skills • Excellent leadership skills
Essential • Knowledge of Workplace Health and Safety regulations • Knowledge of property, landlord and tenant legislation and regulations Desirable • Knowledge of town & country planning legislation
Desirable • Proven people and change programme leadership skills
Knowledge & Experience
Essential • Extensive experience of operating at a senior level in strategic management of property and space • Extensive experience in the leadership of business support functions. • Commercial thinker with experience in driving value and managing budgets. • Substantial professional experience of managing and leading multidisciplinary teams
Equality, Diversity & Inclusion You may have heard the term used in many different ways, but do you really know what Equality, Diversity and Inclusion (EDI) is all about? Equality, diversity and inclusion (EDI) runs through
What are we doing? Building a truly inclusive environment for our staff and students is a top priority for the University and a number of different strands play a part in making that a reality. We are proud to be a Disability Confident Committed (Level 1) employer. Increasing the diversity of our employee community is extremely important to us and we are committed to the aims of the Disability Confident Scheme. We understand that some candidates may face barriers applying for the job online and we are happy to discuss reasonable adjustments to help you make an application for a job.
How does EDI affect me? The principles that underpin EDI are relevant to everyone at the university - whether a student, member of staff or alumni. We want our community to be inclusive of all people, focusing on their skills and attributes and providing a level playing field for everyone – regardless of age, disability, sex, gender reassignment, race, sexual orientation, religion or belief, marriage or civil partnership, pregnancy or maternity (these are called protected characteristics) as well as socio- economic, neurodiversity, temporary impairment and caring responsibilities. No matter which department, faculty, school or team you belong to and no matter where you are on your career path, EDI will and does affect you. It is about taking into consideration all aspects that may affect, or disadvantage a person’s environment, removing barriers and always being open to understanding people’s different needs.
What is EDI? Equality: is about equal access to opportunities, removing barriers and disadvantage for everyone. Diversity: is about being reflective of the wider community and supporting representation Inclusion: is about valuing, respecting, and celebrating difference and building a sense of belonging. These principles, when put into practice, aim to create a happy and effective environment for everyone, where people are free to develop and thrive both personally and professionally.
everything we do at the university and affects each and every member of our community.
We've launched the Let’s be clear about EDI campaign to inform, educate, and guide people through the core values behind equality, diversity and inclusion and show how the university embeds it in all we do. For the first part of this campaign, we provided a conversation guide to stimulate a university wide conversation at a local level so that we can understand what EDI means personally and collectively. During the second part of this campaign, we are providing a conversation aid to help take these conversations further.
Further Information The role offers a salary range between £68,890 - £91,759. In addition to a basic salary, we also offer a generous benefits package including: • 30 days of annual leave, plus bank holidays, plus 5 University Closure days • USS Pension Scheme (9.8% employee contribution plus 21.4% employer contribution) • Hybrid working • Access to onsite health and fitness facilities and exercise classes, membership is offered at a discounted rate to our staff
You can learn more about our employee benefits here.
Application Process
The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG).
The closing date for this role is Sunday 8th October 2023.
Following the closing date, applications will be reviewed, and candidates updated.
To arrange a briefing discussion please contact our advisors:
Below, you will find the full recruitment schedule:
Nicholas Coppard nicholas.coppard@mrgglobal.com 07896 079 495 Charley McCarthy charley.mccarthy@mrgglobal.com 07355 093 390
W/C 9th & 16th October 2023 Preliminary Interviews with MRG (via MS Teams) W/C 23rd October 2023 Shortlisting (no candidate involvement) W/C 30th October 2023 1-2-1 with Gary Moss (via MS Teams)
W/C 6th November 2023 Final Interviews (in person)
Applications should consist of a CV and supporting statement and should be sent to both:
nicholas.coppard@mrgglobal.com & charley.mccarthy@mrgglobal.com
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