Hybrid work is here to stay
Many small and medium businesses (SMBs) like yours have been able to weather recent extraordinary challenges by building stronger digital capabilities, enabling remote work strategies, up-skilling staff, implementing flexible policies to recruit top talent, and adjusting business models. Technology plays a big role in solving these challenges and should help you fix problems, not become
part of the problem. Communication and collaboration is a primary example. While many SMBs were able to support workers suddenly being off-site, there was not a lot of time to do so thoughtfully, and they may have coped by adopting a hodgepodge of solutions simply so they could focus on keeping their businesses up and running, and profitable.
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