Age-Friendly Tucson Plan

Communication & Information

Community Challenges • Even with the City promoting programs and services in people’s water bills, neighborhood newsletters, and at many community health fairs, residents remain unaware of services. • People with hearing loss often find themselves socially isolated and unable to independently conduct business or access services and benefits because of their hearing impairment. WhatTucson Has Done • The City of Tucson website includes neighbor- hood resources, allowing for wider distribution of neighborhood information and materials that would be helpful to older adults. • Ward newsletters are sent out regularly by • The City operates NewsNet, an electronic City newsletter that distributes important information about City of Tucson activities. • Computers are available in public libraries for public use, allowing older adults who may not own a computer or tablet to connect to a vast array of information and resources. Computer classes are available throughout the City to teach older adults how to use the computer. various council offices. Generally, these publications advertise important events in the community.

DOMAIN DESCRIPTION Access to communications technology and other resources so older residents can connect with their community, friends, and family.

Brief Statement of Survey Responses Pima Council on Aging’s Needs Assessment responses: • Fifty-three percent of respondents are concerned about getting information about services for older adults; ranking in the top 10 concerns for older adults in Pima County. AARP Arizona’s survey responses: • Respondents rate their community positively on having free access to computers and the internet in public places.

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