Colleague Hand Book

All tickets will be booked through the hotel based on the contract.

Should a colleague resign before the completion of 2 years of service or if their employment is terminated for a reason attributable to the colleague, he / she will be responsible for his / her own repatriation costs. However, should the colleague… complet e 24 months and then resign, the company will pay for the airfare to his / her "Point of Repatriation" or as agreed by both parties. Should a colleague member resign during the first year of service with the Hotel, he / she will be required to reimburse the Hotel all costs pertaining to bringing him / her to Jeddah including agency fees, visa related costs, etc. on a pro-rata basis.

Medical Scheme

The Hotel has selected a Health Medical Organization (HMO) to provide medical insurance service coverage for our colleagues. The medical insurance covers group life, accidental death, disability, and a comprehensive major medical plan including in-patient treatment, out-patient treatment, day care surgery and prescribed drugs via the medical providers network in the KSA. (Digital Card & Network list will be provided to all colleagues). When a colleague needs any medical service for out-patient treatment, he / she is required to show his / her digital insurance card. The Medical Consultation form should be signed by the respective Department Head and handed over to the HR Division in case the colleague gets a sick leave.

Bonus

There is no bonus payment, however, should the owner, in his sole and absolute discretion, declare a bonus, it will be distributed based on the individual colleague’s/member’s evaluation by management according to its absolute discretion.

Service Charge

The hotel has agreed that a percentage of service charges collected may be distributed to colleagues in levels 3, 4 & 5. The distribution will be tied to individual / team performance and guest satisfaction results.

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