Colleague Hand Book

The identification card must be returned to the Human Resources Division upon end of service.

Any loss of an identification card must be reported to the Human Resources Division immediately. In such an event, all costs pertaining to obtaining a new identification card will be borne by the colleagues.

Uniform / Name Badges

All colleagues must wear a name badge which will be provided by Shangri-La Hotel Jeddah.

The loss of a name badge must be reported to the Human Resources Division immediately. The cost of the name badge will be charged for a lost badge, while an old or damaged name badge will be replaced free of charge.

Uniforms and name badges may not be worn or taken out of the Hotel without permission.

Management / Service Pins

Senior Management are to wear Management Pin at all times.

Colleagues who complete 5+, 10, 15, 20 or 25 years with Shangri-La receive a service pin which they wear whilst on duty in addition to the name badge.

Grooming Standards

All colleagues must always look neat and tidy.

Male colleagues should be clean-shaven, with hair well cut and kept at a length not covering the ears and collar (at least ½ inch above collar). Moustaches are permitted; however, they are to be always kept well-trimmed. Beards are not permitted unless explicit permission has been given by the respective Service Executive. Female colleagues must have well-groomed hair and make conservative use of cosmetics while on duty. Before reporting for duty, all uniformed colleagues must check and ensure that their uniforms are clean and properly ironed and shoes are shined. They must comb their hair and clean their hands and fingernails. Have a last look in the mirror and keep always smiling.

13

Made with FlippingBook Online newsletter maker