A separate comprehensive grooming standard prepared by the Human Resources Division is on the colleague notice board. All colleagues are to adhere to the required standards unless explicit permission has been given by the respective Service Executive.
Off Duty Hours
Off duty colleagues must leave the Hotel premises within half an hour after his / her scheduled shift completion and thereafter only have access to permitted areas of the Hotel, i.e., Colleagues Restaurant.
Colleagues Entrance and Exit
All colleagues are required to use the colleague entrance and exit.
Swipe In and Out
Each Colleague will be registered for the face recognition attendance system. All colleagues when entering or exiting the Hotel must use the designated face recognition machines . If the face recognition system doesn’t function or any error occurs, it should be informed to the Human Resources office for resolution.
Colleagues who are assigned to do a split shift or those going for official business outside the Hotel are also required to swipe in and out.
This exercise is extremely important for the safety of all colleagues if an emergency should happen within the Hotel as well as for calculating the monthly salary.
Random checks are conducted, and colleagues are expected to follow this procedure. Failure to comply with this instruction may result in disciplinary action.
If the colleague is not able to swipe in and swipe out for whatever reason, it is their responsibility to inform their Service Manager / Sr. Service Manager or their Division Secretary within 10 minutes to mark them present manually on the attendance sheet in the system. Otherwise, they may not be able to receive their salary for that day.
Colleagues’ Lockers
It is the responsibility of the colleagues to keep the changing room and the locker allocated to them clean and tidy. No food, beverages or dangerous goods are permitted in the lockers.
Spot checks are carried out regularly by the HR and Security teams to make sure the lockers are clean.
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