Colleague Hand Book

- Colleagues are not allowed to take away any food, drinks, or utensils / equipment from the Colleagues Restaurant. - In accordance with the FSMS standard guidelines only food handlers are permitted to walk through the kitchen. Should any other personal need to go through the kitchen, he / she must be properly attired in accordance with the FSMS requirements. - Only authorized colleagues are permitted to be behind the front office counter. - Colleagues on duty are advised to avoid using phone in public area.

Misconduct Outside Working Hours

All colleagues are required to maintain the highest standard of behavior outside work. The Hotel may consider the dismissal of a colleague whose performance results in adverse publicity for the Hotel or causes the Hotel to lose confidence in their integrity.

Disciplinary Action

Any of the following violations of House Rules by colleagues will result in disciplinary action or dismissal: - Executing acts that may endanger the safety of other colleagues or any other third person on the hotel premises. - Violating any safety rules or practices. - Deliberate damage to hotel property, guests and or any third person. - Gambling or placing bets within the Hotel premises. - Rudeness to guests or colleagues. Use of abusive language. - Willful disobedience of a lawful and reasonable instruction. - Posting, altering, removing, or defacing any material from the notice board or Hotel property unless specifically authorized. - Threatening, intimidating, compelling, or interfering with fellow colleague members. - Vending, soliciting, or collecting contributions for any purpose whatsoever at any time on the Hotel premises, except when authorized by Human Resources Manager. - Distributing written or printed matter of any description on the Hotel premises unless approved by Human Resources Manager. - Making false or malicious statements about any colleagues, the Hotel or its belongings or behaving in a manner which is inconsistent with the image of the Hotel. - Deliberately working slowly, suspending work and / or restricting output whilst on duty without justified cause. - Provoking or instigating a fight, quarrelling, fighting, and wrestling on the Hotel premises or colleague’s accommodation.

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