Colleague Hand Book

Right to Search

As and when required, the colleagues while entering, leaving or whilst inside the Hotel premises, may be subject to search by the Hotel’s Security personnel or by any other persons as authorized by Director of Human Resources. As and when required, the colleagues’ personal locker may be subject to a full search by the Hotel’s Security personnel in coordination with the Director of Human Resources or the Executive on duty.

Lost and Found

Any items, money or property found on the Hotel premises which does not belong to that person must be handed immediately to the Housekeeping Office and full details will be noted in the Lost and Found Book.

Theft

The Hotel does not tolerate theft. The theft of any property from the Hotel, whether belonging to the Hotel, guests, or other colleagues, will result in immediate summary dismissal. This includes the unauthorized consumption of or taking away of food or beverages.

Loss or Damage to Your Personal Belongings

Colleagues are responsible for insuring their personal belongings against fire, loss, and damage. The Hotel will not accept any liabilities for any loss or damage to personal belongings.

Public Statements

Unless specifically authorized by the General Manager, no colleague may make public statements concerning the Hotel’s financial standing, plans or policies, service s or facilities, projects, or problems (i.e., incidents related to guest or colleagues). Any such enquiry is to be forwarded to the General Manager or the Director of Communication.

Social Media

Social media is a form of open communication that impacts on our professional and personal lives. Sites include META, Instagram, Twitter, LinkedIn and many more.

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