Colleagues Communication Channels
We provide open communication channels for colleagues to give suggestions and voice issues of their concern. Various communication programs are used to receive feedback from the colleagues, such as: Dialogue with EXCOM sessions. An open group communication meeting between all colleagues and EXCOM (General Manager or one of the Service Executives) monthly. The aim is to discuss issues related to work and implement improvement measures or to discuss any topic of general interest related to the work environment. Subject matter raised are replied to and posted on the colleagues notice board without disclosing the name of the colleague having participated in that dialogue session.
GM’s Luncheon
A casual luncheon gathering between the Service Managers and the General Manager to discuss issues of mutual interest concerning the company and the hotel performance.
State of the Hotel Meeting
A quarterly meeting between all the colleagues and the General Manager to review the hotel performance / achievement in the last quarter and the planned activities in the future months.
Colleagues’ Council Meeting
A monthly meeting of representatives from different departments to discuss issues related to work environment and plan for the sports & social activities for the following months.
Colleague Engagement Survey
A questionnaire given to every colleague once a year to get their feedback concerning the work environment, the career development the benefits and welfare which will be analyzed to improve the colleague relations. The results of the survey are analyzed by a consultant, sent back to the Hotel for improving the areas of concerns.
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