1.4.3 Disciplinary action shall be imposed with fairness and justice. Due process of
the law and the right to a prompt hearing will be accorded at all times to the
affected employees.
1.4.4 Disciplinary action must be limited to corrective interview/verbal reprimand,
written reprimand, suspension or dismissal and may not in any instance
violate the labor laws and fair labor practice.
1.4.5 Disciplinary procedures must be initiated as soon as possible, however, not
exceeding three days after the offence has been established. Disciplinary
action shall be imposed within seven days of the final disciplinary hearing.
2. Definition of Roles
The responsibility of ensuring that discipline exists in the Hotel is jointly vested upon the
Employees, SLs/SMs/SSMs/SEs and the Human Resources Department (HRD) as follows:
2.1 Service Leaders (SL)
2.1.1 Maintain discipline and promote efficiency among their subordinates in order
to achieve the desired goals of their section/department.
2.1.2 Ensure that policies and guidelines prescribed in this Guide are followed in
relation to their section/department.
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