2.2.3 Assist in the settlement of grievances that may arise in connection with this
Guide including interpretation, enforcement and implementation.
2.2.4 Implement the approved corrective disciplinary action (as agreed upon by the
Senior Service Manager, Service Executive and the Human Resources
Department).
2.3 Senior Service Managers (SSM)
2.3.1 Ensure that all their Service Managers are fully aware of their responsibilities
in maintaining discipline and understand all relevant rules and regulations.
2.3.2 Review and approve corrective actions recommended by Service Managers to
ensure objectivity and fairness in consultation with the Service Executive and
Human Resources Department prior to implementation.
2.3.3 Assist in the settlement of grievances that may arise in connection with this
Guide including interpretation, enforcement and implementation.
2.3.4 Implement the approved corrective disciplinary action (as agreed upon by the
Service Executive and the Human Resources Department).
2.4 Service Executives (SE)
2.4.1 Ensure that all their Service Leaders/Service Managers/Senior Service
Managers are fully aware of their responsibilities in maintaining discipline and
understand all relevant rules and regulations.
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