Colleague Hand Book

Probation

Job descriptions are handed to the colleague upon joining. The job description is used to explain the colleague’s job, to identify learning needs, to set objectives related to the job to the personal development and to evaluate the colleague’s performance. Based on the KSA Labor Law, the first three months of employment are considered a probation period during which the colleague's services may be terminated by the Hotel without notice or end-of-service gratuity and it might be extended to six months. Your Performance will be reviewed during the probation period and before confirming your employment.

Promotion

It is the Hotel’s policy to promote from within whenever possible. Probation reports, Performance Development Review (PDR), conduct, attendance records etc. will be considered when considering candidates for promotion.

Vacancies will be posted on the colleagues notice board together with the qualifications experience required, Qualified colleagues are encouraged to apply for these vacancies.

Termination of Service

Attendance Colleagues must report in time to permit uniform change prior to the start of their work shift, colleagues are requested to swipe in and out.

Colleagues unable to report for work, must inform their Senior Service Manager / Service Manager at least 2 hours in advance so that alternative arrangements can be made. Work schedules, including rest days will be determined by the Service Manager concerned and published on a duty roster. Should a colleague report late to work (i.e., within a lapsed of a 30-minute time frame), he/she must report to their supervisor. If he/she reports more than 30 minutes after the designated time, he/she will not be allowed to work on that day, except with the permission from his / her supervisor. Should the colleagues be sent back home for their tardiness, the day will be marked as absent. The Department Head shall deduct his / her salary on pro-rata basis. Colleagues with irregular attendance will be subject to further disciplinary action.

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