Colleague Hand Book

Payment of Salaries Salaries will be paid to all colleagues on the last day of each month. If the pay day falls on a Friday or Public Holiday, payment will be made on the preceding working day. Colleagues are required to open personal bank accounts into which the Hotel will deposit the salaries due. Till the bank account is opened, new colleagues will receive their salaries through cheque (by Al Riyadh bank). Transfer The Hotel reserves the right to transfer colleagues, either temporarily or permanently, to a suitable alternative place of work, Level 4 and 5 colleagues can apply for the transfer to a sister-property after 2 years in the current role with Shangri-La Hotel, Jeddah, Saudi Arabia.

Colleague Benefits

Hours of Work

By law, all colleagues are required to work 48 hours a week inclusive of one hour break per day. Colleagues are entitled to a break of 1 hour during the shift. The break time is determined by the supervisor, which is based on operational demands. Especially on Friday, supervisors need to be more considerate and give sufficient understanding on the implementation of break hour for those who want to pray. During the Holy month of Ramadan, special consideration will be given to fasting Muslim colleagues.

Weekly Rest Day

Operational Departments Each operational colleague is required to work an average of 9 hours per day to avail of 6 days off per month. The accumulated number of working hours is equivalent to 23 working days with 6 days off in 4 weeks. As per Hotel policy, administrative colleagues get an additional day off every alternate weekend. Exchange of rest day must be first approved by the respective SSM, SM otherwise it will be considered absent without permission.

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