What does the “Registration Deadline” represent? All of our events, day trips, and extended tours are first come first serve. The registration deadline is the last date to sign-up, if spots are available.
What is a “Waiting List”? Events, day trips, and extended travel may have a waiting list due to limited space and/or tickets, or high interest. All of our events, day trips, and extended tours are first come first serve. If you are asked to join the waitlist, do not be discouraged; you may get a call to join us if we receive cancellations! Waitlists also help inform future event and tour planning as it helps us judge interest in the activity.
How do I pay? At the time of registration, please tell us if you would like to use your Hills Bank account for the paid activity (and which account to charge, if you have more than one). Credit cards are also accepted.
Can I get a refund if I cancel? For events and day trips, refunds for cancellations made after the registration deadline are not guaranteed due to nonrefundable circumstances, such as pre-purchased tickets, deposits, and reservation fees. If cancellation is necessary, contact Hills Bank Friends Club by emailing FriendsClub@HillsBank.com or calling 319-679-2103. You may inquire about a waiting list to see if we can find a replacement for you but it is not guaranteed.
See page 27 for details regarding extended tour cancellations.
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3rd Quarter 2024
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