Behind the Green - Annual Report to the Community

Community Benefit

From Access to Heart Care, Flo

The Community Health Needs Assessment is the tool we use to measure the health of our community and to look for opportunities to improve it. Every three years Floyd conducts a Community Health Needs Assessment. Our most recent assessment discovered four primary areas of need: • Access to care

• Cardiovascular disease • Mental health services • Healthy nutrition

We align our Community Benefit activities with our needs assessment to strategically develop programs that aim to make a difference in these categories. Floyd’s outreach into the community, along with the provision of trauma and neonatal intensive care services, touched more than 174,375 people through educational programs and screenings, physical examinations for athletes, childbirth classes, support groups and publications. In total, Floyd co-workers and volunteers contributed 111,326 hours to community endeavors at an expense of $2,127,155.

Helping Families Access the Care They Need

In 2017, Floyd provided more than $32 million in free medical services to uninsured and underinsured patients, and a total of $70.61 million in unreimbursed care was delivered to individuals in the form of traditional charity care and through public programs and services. Floyd is a Level II trauma center and Level III neonatal intensive care provider, and offers emergency care and intensive care to patients regardless of their ability to pay. In addition, Floyd offers discounted medical services including financial counseling, indigent prescriptions and operation of the Floyd County Clinic for the county’s uninsured and underemployed population. Below are additional details of how Floyd assists with access to care: Floyd manages the school nurse programs in Floyd and Polk counties with 27 nurses, reaching 24,000 students. In addition, Floyd has placed athletic trainers in 14 high schools and colleges in the area, providing care on the sidelines and in schools to athletes in every competitive sport offered. In FY 2017, 10,015 students benefited from school-based education programs presented by Floyd departments at a cost of $19,978. In addition, Floyd supplies Certified Athletic Trainers (ATCs) at every high school in the three-county area. Providing athletic trainers to schools cost the organization $1.16 million in the past FY. These trainers, working with family medicine residency physicians, also provide free sports physical examinations to student athletes throughout the three-county area. In FY 2017, 1,391 student athletes received free sports physicals at an additional cost to the organization of $3,729. Supporting Our Schools with School Nurses and ATCs

In Georgia, indigent care is the care provided to individuals who live in a family whose combined income falls below 125 percent of the federal poverty level for a family of a specific size. Currently, a family of four with a total annual family income of less than $30,375 is eligible for indigent care. Patients who qualify as indigent receive their hospital services at no cost to them. Charity care is the medical care provided to low-income patients at a discounted rate. Floyd Medical Center discounts hospital charges on a sliding scale for patients whose combined family income falls between 125 percent and 325 percent of the federal poverty level for uninsured families of a specific size. The limit for insured families is 235 percent of the federal poverty level. For example, an individual living in an insured family of four with a total annual family income of $36,450 is eligible for a discount of 80 percent. Floyd Provides Financial Counseling Patients who come to Floyd Medical Center, Polk Medical Center or our behavioral health facility with no health insurance coverage or a low annual income meet with a financial counselor to determine if they are eligible for government assistance or for indigent or charity care. In FY 2017, Floyd financial counselors assisted 543 low-income residents in seeking eligibility for Medicaid, PeachCare and other programs. Approximately 3.9% percent of all Floyd patients received financial assistance through the organization’s indigent and charity care programs.

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