Ensuring Exam Quality Through Item Analysis – Thank You to Our Subject Matter Expert Volunteers!
RCDD Exam Item Analysis • Claudia Alvarado, RCDD • Jack Holt, RCDD
• Doug Sherwood, TECH (Installation Workgroup Vice Chair) • Jobie Smith, RCDD, TECH (Installation Workgroup Secretary) Additionally, thank you to our RCSC Chair, Heather Callaway, RCDD; RCSC Vice Chair, Mungree Singh, RCDD; and RCSC Secretary, TJ Pate, TECH, INSTC, INSTF, for their incredible leadership and unwavering dedication in guiding all three exam item analyses. Your commitment and hard work have truly set the standard for excellence! All our SMEs’ efforts directly impact the quality of our certifications and the professionals and public who rely on them. Thank you for helping us uphold the highest standards!
• Heinrich Schuster, RCDD, OSP • Samra Usmani, RCDD, OSP • Jered Waller, RCDD • M. Bradford Sherman, RCDD • Luis Osuna, RCDD • Michael Bonaccorsi, RCDD (RCDD Workgroup Chair) • Jodie Goodbrake, RCDD, DCDC (RCDD Workgroup Vice Chair) • Richard Abeyta, RCDD, TECH (RCDD Workgroup Secretary) RTPM Exam Item Analysis • Caitlin Brudnicki, RTPM • David Vercelletto, RCDD, DCDC, OSP, RTPM, ESS • Dixie Campbell, RCDD, RTPM • Heath Norris, RCDD, RTPM • Michael Collins, RTPM Vice Chair • Rosalie McGee, RTPM • Adam Haskin, RCDD (RTPM Workgroup Chair) Installer 2, Optical Fiber Exam Item Analysis • Gary Trithart, RCDD, TECH • Carlos Welch, TECH • Jeff Mendoza, TECH • Brian Posivak, TECH (Installation Workgroup Chair)
Why It Matters This process safeguards the integrity of our certification programs and ensures candidates are assessed fairly. Continuous improvement is key to maintaining the trust and confidence of our stakeholders. Recently, a dedicated group of subject matter expert (SME) volunteers completed item analysis for three of our exams: the RCDD®, RTPM®, and Installer 2, Optical Fiber exams. Their expertise and commitment A Heartfelt Thank You are invaluable to the success of our programs. This work requires not only subject matter knowledge but also careful attention to detail and a willingness to invest time in improving our exams. We extend our deepest gratitude to the following SME volunteers for their outstanding contributions:
Exam development doesn’t stop once an exam is released. Just like your car needs regular maintenance to stay in top condition, our exams require ongoing care to ensure they remain accurate, fair, and relevant. We continuously review and update exam content to reflect these exam standards. Processes like item analysis allow us to identify questions that may need refinement, ensuring that every exam maintains the highest level of quality and validity. This commitment to continuous improvement is what keeps our certification programs trusted and respected worldwide. What Is Exam Item Analysis? Item analysis is a vital process that evaluates how each exam question performs after an exam is administered. It helps us ensure questions are clear, fair, and measure the intended knowledge or skills accurately. By reviewing metrics like difficulty and discrimination, we identify items that need improvement, keeping our exams valid, reliable, and aligned with industry standards.
Want to Make a Difference? Volunteer With Us! If you’re passionate about advancing the telecommunications industry standards and contributing to the quality of our certification programs, we’d love to have you join our volunteer community. Your expertise can help shape the future of our exams and ensure they remain fair and relevant. Interested? You can email credentialing@ bicsi.org to be considered for future exam development activities!
12 | Certifications
Certifications | 13
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