AVAILABLE EXCLUSIVELY IBA LIQUOR RETAILERS & ALM ON PREMISE CUSTOM RS
Metcash Training Academy rebranded * All modules updated & refreshed Learning content relevant for both On & Off Premise Customers • Metcash Training
• Metcash Training Academy rebranded * • All modules updated & refreshed • Learning content relevant for both On & Off Premise Customers Academy rebranded * • All modules updated & refreshed • Learning content relevant for both On & Off Premise Customers • Learning catalogues for your specific IBA Banner • New learning content will be added r g larly • Desktop browser & mobile APP functionality
AVAILABLE EXCLUSIVELY IBA LIQUOR RETAILERS & ALM ON PREMISE CUSTOMERS IBA LIQUOR RETAILERS & ALM ON PREMISE CUSTO ERS AVAILABLE EXCLUSIVELY
Learning catalogues for your specific IBA Banner New learning content will be add d regular y Desktop browser & mobile APP functionality
• Learning catalogues for your specific IBA Banner • New learning content will be added regularly • Desktop browser & mobile APP functionality
9 COURSE CATALOGUES with over 140 Online Courses > Retail operations > Product Education Owned & Exclusive
9 COURSE CATALOGUESwith over 140 Online Courses
9 COURSE CATALOGUES with over 140 Online Courses > Retail operations > Product Education Owned & Exclusive RUNPROGRESS REPORTS BY EMPLOYEE ORBY STORE Instant snapshot of current skill levels & completion
Retail operations Product Education Owned & Exclusive
> > > > > > > > >
> Product Education Beer > Product Education Spi its > Product Education Wine > Category Knowledge > Retail Back of House
Product Education Beer Product Education Spirits Product Education Wine
> Product Education Beer > Product Education Spirits > Product Education Wine > Category Knowledge > Retail Back of House
Category Knowledge Retail Back of House
STAFF LEARNING PLANS Induction program sent to all employees automatically
Interpersonal Development Leadership Development
M Training Academy E to IBA Members & n Premise Customers
> Interpersonal Development > Leadership Development PLUS Brand & Product Specific Video Content RUN PROGRESS REPORTS BY EMPLOYEE OR BY STORE • Instant snapshot of current skill levels & completion
PLUS Brand & Product Specific Video Content
> Interpersonal Development > Leadership Development PLUS Brand & Product Specific Video Content RUN PROGRESS REPORTS BY EMPLOYEE OR BY STORE • Instant snapshot of current skill levels & completion WHY IS IT IMPORTANT TO EDUCATE YOUR STAFF? Educated staff improve customer experience Retain customers through engaged, knowledgable staff Improve employee retention and engagement STAFF LEARNING PLANS • Induction program sent to all employees automatically
The ALM Training Academy is FREE to IBA Members & ALM On Premise Customers
MPORTANT TO EDUCATE YOUR STAFF? staff improve customer experience stomers through engaged, knowledgeable staff employee retention and engagement
STAFF LEARNING PLANS • Induction program sent to all employees automatically
Championing Successful Independents
Championing Successful Independents
WANT TO FIND OUT MORE? Please contact your ALM Business Development Manager Call 1300 361 787 or email metcashtraining.academy@metcash.com WANT TO FIND OUT MORE? Please contact your ALM Business Development Manager On Premise South – Ben Sayers | 0417 203 723 On Premise North – Kristie Dudman | 0418 134 268 Off Premise South – Matt Jacques | 0427 191 466 Off Premise North – Ben Bray | 0447 597 139 Call 1300 361 787 or email metcashtraining.academy@metcash.com
* All Members currently registered on the Metcash Training Academy will be automatically transferred to the new ALM Training Academy.
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Hospitality Review: April 2022
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Championing Successful Independents
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