INNOVATION
Flexeserve
Flexeserve’s environmental test chamber for heated displays
Flexeserve Zone - the patented, industry #1 heated display for food-to-go
Toasted sandwich hot-held in Flexeserve Zone
The world expert in hot-holding equipment, Flexeserve is now twice-winner of the Queen’s Award for Innovation. A brand of The Alan Nuttall Partnership Ltd, the pioneering Hinckley-based manufacturer exports globally and advances the way operators serve hot food. For over 25 years, it has been manufacturing game-changing hot-holding units. Together with its unique service, Flexeserve Solution, the business has been pushing the boundaries of what hot food-to-go can be. A journey of innovation In 1996, its technical experts discovered that convection technology was the only way to truly keep hot food at optimum quality and temperature. It has been leading hot-holding ever since, first winning the Queen’s Award in 2005 for its first hot-holding innovation. Flexeserve continuously innovates, refining how best to use its unique technology. Having developed the patented, industry #1 heated display, Flexeserve Zone, they have now won the 2022 award for Innovation. Flexeserve Zone is the only heated display capable of truly hot-holding products with different temperature requirements in one unit.
More than a manufacturer Flexeserve is also unique within its industry for its team of hot-holding experts, with technical, culinary and in-store service specialists. This team delivers Flexeserve Solution, a five-part all-encompassing service. With this, customers can achieve the best results from their hot food range and can even build a hot food operation from the ground up. The impact of Flexeserve Zone Delivering ‘true hot-holding’, Flexeserve Zone creates a consistent air temperature throughout each shelf, which can be individually controlled. This unlocks new opportunities for major operators to expand product ranges, achieve unrivalled hold times and reduce food waste, whilst maintaining excellent food quality – for the best possible customer experience. Jamie Joyce, CEO of Flexeserve, said: “It’s deeply fulfilling to see such exciting hot food-to-go in stores all over the world that has only been made possible with our technology. We’re grateful to our customers for believing in our business and sharing our passion. Our success and the success of our customers are one and the same.” Flexeserve Zone and other hot-holding units within the range – such as Flexeserve Hub, designed for the booming delivery market – can be found
Flexeserve’s unique air recirculation technology
in use by both large and independent foodservice operators around the world. These include Pret A Manger, Greggs, M&S, Sainsbury’s, Circle K and Amazon Go – amongst many others. FLEXESERVE The Alan Nuttall Partnership Ltd, Orchard House, Dodwells Road, Hinckley, Leicestershire LE10 3BZ Tel: +44 (0)1455 638300 • info@flexeserve.com www.flexeserve.com flexeserve
Queen’s Awards Magazine 2022
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