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every piece of machinery designed in-house, to the highest technical standards, whenever a customer has any need of after-sales support, they know they are dealing with a staff member who understands every aspect of the machinery which is, wherever possible, built using local companies. Next-level after-sales backup Agrimech has two different levels of after-sales backup: the Agri Link system, allowing customers to book remote appointments at any time from any place in the world, or the in-person Agri Care package, which includes site visits for maintenance, an annual service, discounts on spare parts used, and other incentives. Personalised arrangements are available on request. At the 2017 Manufacturing MX industry awards, acknowledging achievement in the UK manufacturing industry, Agrimech won the manufacturing services category, and the following year, at the same ceremony Agrimech won the most progressive SME, in addition to receiving the customer value award at the 2018 Processing and Packaging Machinery Association awards. In 2019, there was more success in
the machinery category at the National Potato Industry awards. As well as having a proud history, Agrimech has a glowing future, with four younger staff members, who have come up through the ranks, being given greater responsibility for the company’s development in the years to come. Extremely safe hands “I’ve seen so many people hang on until it’s too late to give the next generation the space and support required as they learn business rather than their trade,” said Darren. “Agrimech’s future is built on our four younger members, and customers should know they’re going to be in extremely safe hands.” Apart from the machines themselves, Agrimech’s greatest adverts are its satisfied customers, such as Andrew Branton, who runs the 6000-acre Willowtree Farm in Spalding, Lincolnshire. “We’re a family business, and so are Agrimech, which made a big difference to my thinking,” he said. “The more we spoke to the team there, the better a feeling we got, and now we’re signed up with them, you get a great personal
level of accountability and responsibility that you would never get with other bigger companies, who would happily wash their hands of you. “Whenever we’ve needed to speak to someone, we’ve always got straight through to someone who knows exactly what they’re talking about. At other companies, you’d have to go through layers to find that person – but not here. These are the people who have built the machines, and worked them, so it’s never a problem to find an answer to your questions.” Daniel Edwards, who has a Themis weigher, Retribution sack stitcher and Nemesis bag placer on his 300-acre farm in Huntingdon, is another satisfied customer. “As a company to work with, you really can’t fault them,” he said. “The build quality of the machines is excellent, the support is superb, and they help us run more efficiently. Money spent with Agrimech is most definitely money well spent.” AGRIMECH LTD 18 Main Road, Wisbech, Cambridgeshire PE14 9JS Tel: 01354 638222 • www.agrimech.co.uk @agrimech.co.uk @Agrimech @agrimech
All Agrimech staff have a thorough understanding of their products
Queen’s Awards Magazine 2022
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