PAST WINNER INTERVIEW
TensCare What made TensCare apply for a Queen’s Award? We thought it would be a fabulous accolade to publicly and prestigiously recognise the work and endeavour of our TensCare team, as well as the wider TensCare family of suppliers and distributors who collaborate with us to provide our product users safe, reliable products. What research did you do about the awards/ application process? At a medical trade exhibition we had spoken to Rob Lawton at Lawton’s Tubes (a past winner) and he believed we would meet the criteria. So, we actually didn’t do a lot of research and just told our story. But it does make sense to talk to other past winners to gain an understanding of what is involved and have different members of your team contribute to the answers in order to gain a full picture.
What planning did you do beforehand?
We downloaded the application questions and split them across the team with specific members responsible for providing certain answers. We then had an editing review so that we were within the word count criteria.
How did you find the application process?
The process was straightforward. However, we do like to chat so we would’ve loved to have said more on some of the answers! Understandably, the word count limit did frustrate us a little. Did you learn anything about your own company during the process? Yes; we tend to be very forward-looking as a business, concerning ourselves with what comes next. The application requires a reflective approach that is very rewarding in itself as you recognise the achievements of both individual and team efforts across a sustained period of time. I think it was a rewarding reflection in its own right.
Company Background TensCare Ltd is an Employee Owned business based in Epsom. It provides drug-free pain relief for the long-term treatment of chronic pain conditions and is best known within the UK for the maternity Mama TENS, an aid for relieving the acute pain of childbirth. The company’s electro-therapy devices also provide muscle rehabilitation for post injury or trauma. An area of increasing expertise is within the supply of Pelvic Floor Exercisers for the improvement in continence management and relief from bladder weaknesses as well as erectile dysfunction. TensCare is investing in developing a range of drug free alternatives to many everyday ailments, leveraging its manufacturing capabilities and technical expertise to take products from concept to commercialisation. Building and investing into the future, TensCare hopes that working with its current partners and developing new alliances along the way will help it to continue fulfilling its ongoing objective to improve the quality of life for others. AWARD CATEGORY: International Trade SIZE OF COMPANY: Employee Owned Trust with 40 employees WHERE BASED: Epsom, Surrey TYPE OF BUSINESS: Improving the quality of life with Medical Devices PROFILE: Neil Wright JOB TITLE: Managing Director
Queen’s Award presentation
www. queensawardsmagazine .com
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