Cintas Professional Services | NA SAP Commerce Cloud | SAP Concur SAP Business Technology Platform (BTP) SAP SuccessFactors HCM
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Professional Services
Cintas Corporation is headquartered in Mason, Ohio and provides a range of products and services to businesses including uniforms, mats, mops, cleaning and restroom supplies, first aid and safety products, fire extinguishers and testing, and safety courses. Cintas is a leader in the industry with 44,500 employees.
25% Reduction In energy use 97% Increase In efficiency Decrease in TCO With an integrated system based on SAP BTP
Headquarters United States
Products Products and services for businesses, including uniforms and cleaning supplies
cintas.com Web Site
Business Challenges • Without swift action to modernize its operations, Cintas faced the danger of losing its market position to more technologically advanced competitors. • Cintas aimed to improve its data management infrastructure, customer relations platforms, and HR system to better serve its widespread clientele and massive operational scale. Customer Benefits • Enhancing the customer experience with SAP Commerce Cloud directly impacts customer satisfaction, loyalty, and long-term business success, making it the cornerstone of Cintas' digital transformation initiatives. • With SAP BTP, Cintas could collect, analyze, and store data from each corner of the rental business on a singular, centralized platform. This would drastically reduce information silos and open a data highway to facilitate greater communication and efficiency. Integration is swift with other SAP solutions and some aspects of the company’s legacy software.
“By capturing and analyzing customer information in real time with our SAP solutions, our local operations run faster because we’re recognizing the capacity of our stockrooms and finding ways to expand it early in the process. This cuts our turnaround time by two-thirds and increases our efficiency rate to 97%.”
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Matthew Hough Vice President and CIO Cintas Corporation
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