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Hisense Group Consumer Products | GC SAP Commerce Cloud | SAP ERP SAP Services and Support
Consumer Products
Hisense Group is a renowned home-appliance producer in China, whose product portfolio includes multimedia, home appliances, IT systems and modern services.
+4m ￥ Profit Due to process optimization 99% Accuracy Of inventory increased from 95% 100% Payments Timely settlement of transactions
Headquarters China
Products Home appliance manufacturer
Web Site
Hisense Group
“A business middle office with SAP Commerce Cloud as the core perfectly meets Hisense's needs by automating and unifying operations and enhancing control over overseas e-commerce business. The middle office also serves as the backbone of our planned 25% revenue growth in international marketing over the next five years.” Business Challenges • Supported by only one ERP system in the light of rapid growth in overseas e-commerce business • Deployment in four markets at the same time, combining with short implementation cycle • Various customer needs in different countries • Manual handling of order fulfilment, information tracking, and financial clearing, leading to high cost, low efficiency, difficulties in increasing customer satisfaction and in book-keeping Customer Benefits • Enables review extraction and keyword match on Marketplace, the e-commerce platform for the first time, achieving automatic grouping and reviews counting • Enables lean inventory management, gaining full visibility to total inventory, distribution, planned in-transit and actual in transit inventory from different perspectives • Integrates the interfaces of the e-commerce platform and major e-commerce scenarios, automating the entire business chain, reducing processing times, accelerating business cycle, and eliminating human error
Hisense Group Co., Ltd
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