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MAPAL Industrial Manufacturing | MEE SAP Commerce Cloud SAP Sales Cloud SAP Industry Cloud, Zoovu Conversational Assistant
Industrial Manufacturing
In many years of close collaboration with its customers, MAPAL has obtained a deep understanding of the processes for almost all methods and applications in machining manufacture. MAPAL machining solutions are used in application areas in a very wide range of sectors.
450+ Technical Consultants Leveraging the Solution Expert digital assistant too 4 Month Deployment Across 25 countries
Headquarters Germany
Products Precision tools
Web Site mapal.com
Featured Partner Zoovu
Business Challenges • MAPAL Präzisionswerkzeuge Dr. Kress KG is one of the leading international suppliers of precision tools for the machining of practically all materials. The company founded in 1950 supplies leading customers from the automotive and aerospace industries and from machine and plant engineering. • With a global sales team and an extensive portfolio of complex, variant-rich products, MAPAL recognized the opportunity to transition from selling via product catalogs to using cutting-edge technology to simplify its sales approach and empower each of its salespersons across the globe to quickly provide quality product advice. Customer Benefits • Thanks to the digital assistant, sales teams in 25+ countries are now able to quickly, easily, and consistently identify the right product to position to their customer. • MAPAL has significantly reduced the cost and time required to educate their technical consultants without compromising on quality.
“With Zoovu, we found a technology partner that combines an extremely intuitive and flexible platform with an experienced team, available integrations, and the know-how to transfer our unique requirements into a successful solution.”
Dennis Winter Team Leader (IT) Business MAPAL
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