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Arrow Electronics Wholesale Distribution | NA SAP Commerce Cloud SAP Cloud Platform Audit Log Management
Wholesale Distribution
Arrow Electronics Inc. aggregates electronic components and enterprise computing solutions for more than 175,000 industrial and commercial customers and suppliers. With a worldwide network of 336 locations, they are a global provider of products, service, and solutions.
+33% Successful Customers are able to find the company through organic Web site searches ~35 Data Feeds Connect into SAP Commerce Cloud which supports massive volume 10 Million Items in the pricing catalog
Headquarters United States
Products Enterprise computing solutions
US$29 B Revenue
Web Site
Arrow
Business Challenges • Expand and scale the existing on-premise license count, limited to two regions, to Europe, Southeast Asia, and the United States with a cloud solution • Streamline and personalize the customer experience to avoid confusion across the different Web sites • Simplify the login experience across all Web sites Customer Benefits • Invested in building a unified customer experience by implementing new capabilities that include individualized search results for user profiles, customer promotions, additional product data, loyalty- program registration, and pricing transparency • Achieved operational benefits and controllable costs without compromising on performance • Delivered three data centers critical for global customers and eliminated infrastructure management • Expanded the existing license count to scale the business to new regions by refocusing IT staff from on- premise work to strategic initiatives and onboarding other business units
“As we implement the solutions, we’re looking forward to being able to deliver a unique, unified customer experience that SAP Commerce Cloud affords us. We’ll be able to know our customers better and view them from multiple perspectives.”
Afroze Ahamad Madhar Sahib Development Manager – Commerce Arrow Electronics Inc.
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