The Role
Post
Security Manager Property & Facilities Professional Services
Department
School Grade Tenure
8 - £61,198 to £64,914 per annum
Permanent
Responsible to
Head of Facilities Management
Context The Property & Facilities Department (PAF) is responsible for providing a safe and efficient environment for all University staff, students and visitors. PAF manages all building services, sustainability, timetabling and the strategic development of the estate, contributing to the delivery of City University London’s strategic and operational objectives. The estate consists of 17 mainly freehold properties with a gross total footprint of approximately 118,000 sq. m (1.3 million sq. ft.). Job Purpose The post holder is responsible for leading the provision and operation of security services across the university estate, promoting a customer focused, positive security culture in order to provide a safe and secure environment for students, staff and visitors and their personal property, as well as ensuring the security and safety of the University’s buildings and equipment. As security manager, you will be able to demonstrate excellent surveillance and emergency response skills and you will need a strong commitment to security rules and have knowledge of all hazards and threats to safety. Strong, resilient and visible leadership will be of paramount importance in this role, managing the security team to ensure the provision of excellent levels of service delivered with the utmost professionalism. The post holder is responsible and accountable for the day to day leadership and operational management of the security team.
The team has seen a number of leadership changes over recent years which has had an impact on the direction of the security service and on the teams’ morale. The team now requires a period of consolidation, investment and development. In support of this, the PaF department commissioned a Security Assessment with an external security consultancy; the report and its recommendations were received earlier this year and are in the process of being reviewed and compiled into a targeted plan of action. In addition to this, a cultural review has been undertaken with the security team and a zero-based-review is underway. As a consequence of all of the above, a number of changes are required within the team and the service to achieve and maintain compliance and to drive the formation of an exceptional security service for the City University Campus and its key stakeholders. Whilst this is an exciting opportunity for an incoming Security Manager, this will require the focus and input of an individual with significant people and change management experience, which will include, but not be limited to: • Staff management, including the enhancement of performance management, absence management, training standards, team building and staff development. • Staff resourcing. • Strategic thinking - Creating, implementing and maintaining security strategies, protocols, policies and procedures. • Ensuring the integrity and performance of all security systems.
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