Surveyor Newsletter | 2024 No. 2 | Quality Review, ACH CAH

Volume 2024 | No. 2

SURVEYOR

CRITICAL ACCESS HOSPITAL

CHAPTER 05: STAFFING 05.05.03 Evaluation of competence Overview of the requirement:

An objective process for competency assessment is defined and occurs at least annually. Compliance is evaluated through document review. Deficiencies noted a failure to follow hospital policy regarding competency assessment.

Comment on deficiencies:

Frequency of citation:

38%

Examples of surveyor findings:

n  Seven of fourteen files reviewed lacked evidence of a 60-day evaluation as required by hospital policy. n Contract employees are provided training on compliance, computer security, and other administrative items, as well as avoidance of risk (falls, universal precautions, etc.) and emergency management, but the hospital failed to evidence hospital- specific training and competency requirements for these employees. n The sterile processing department could not provide initial competencies for sterile processing techs. n Establish competencies for all roles. Assess at onboarding, at least annually, and if job responsibilities change. n Assess competencies for contracted staff as well as employed staff. n  Review your policies. If you have defined time frames for evaluation, ensure that they are followed, with results documented.

CRITICAL ACCESS HOSPITAL ACCREDITATION

100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 05.05.03 06.03.08 06.08.09 06.08.12 06.10.02 07.01.00 08.00.06 16.00.07 16.00.08 16.00.17 17.01.06 17.01.11 18.02.01 18.05.04 FREQUENT DEFICIENCIES IN CLINICAL AND ADMINISTRATIVE STANDARDS IN CRITICAL ACCESS HOSPITALS

Tips for complianc e:

CHAPTER 06: PROVISION OF SERVICES 06.03 | Nutritional Services

06.03.08 Policy requirements: Food preparation and storage 06.03.09 Lighting, ventilation, and temperature control

Overview of the requirement:

Policies and procedures define refrigeration/storage and preparation of food across all patient care areas to maintain quality and safety. Compliance is assessed through direct observation, interview, and review of policies and procedures. The standard is designed to address a consistent approach to managing food safety. Most deficiencies were cited for deviation from written policies and procedures, or failure to take action when temperature readings fell out of range.

Comment on deficiencies:

Frequency of citation:

06.03.08: 46%; 06.03.09: 38%

Surgical Services

Infection Prevention & Control and Antibiotic Stewardship

Staffing

Provision of Services

Medical Records

Restraints

Emergency Management

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