Starting a new homecare agency

10 Tips For The New Homecare Business Thinking about opening your own agency? Perhaps you see a need in your community for homecare services, or you’ve had an experience with family or friends that interested you in the homecare field. In either case, there’s no doubt you’re a people person who is passionate about helping others – these traits will go a long way in ensuring your success! The ten tips below can take you a few steps further.

Think About Your History and Your Future

Know who you are, and where you want to go—whether literally, like a trip to Spain, or figuratively, as in “I want to serve my community.” This new business will be a reflection of who you are as an individual. What are your strengths and weaknesses? How can you capitalize on the strengths, and minimize the weaknesses? Spend time visualizing what you want the business to look like in the future. Setting goals now will help you mark out a path to get you where you want to be.

Do Your Research

How much do you know about the homecare industry? Do you follow the trends or know what the ‘latest’ news is? It is also very important to do your market research and know what services are available in your immediate area. Determine if there are any areas of service that are lacking – perhaps some specialty services that are not offered elsewhere. Find your niche! Also, you should also know the business side before you open for business. Join a national organization (and the state chapter of that organization) to learn more about the business. We recommend: • Home Care Association of America www.hcaoa.org • National Association for Homecare and Hospice www.nahc.org • Your local Chamber of Commerce

What Do You Do?

There are two types of homecare agencies; some agencies provide private duty services while others are certified by Medicare. Do your research. What type of services will you provide? What will you charge for those services? What rates will you pay your caregivers for performing those services? Visiting websites of other homecare agencies will show you the services that they provide, and perhaps you can find a specialty service not provided by anyone else in your community.

Generations Homecare System is an industry-leading, cloud-based software application used by homecare agencies to manage all aspects of their business. For more information, visit:

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