NEWS & INSIGHT
A study by researchers at Fundação Getulio Vargas’ São Paulo School of Business Administration (FGV EAESP) suggests that blockchain technology has significant potential to enhance public services and streamline administrative processes. This potential revolves around blockchain’s ability to record transactions in a transparent and tamper-resistant manner. It does this by using a decentralised ledger and leveraging a shared database that links data together by cryptography. The study is a global affair, authored by FGV EAESP researcher Maciel Queiroz together with TBS Education’s Samuel Fosso Wamba, Serge-Lopez Wamba-Taguimdje at the University of Côte d’Azur and Qihui Lu of the School of Business Administration at Zhejiang Gongshang University. It has been published in Government Information Quarterly . To investigate the impact of blockchain technologies on government processes, the researchers analysed 167 projects. In this, the technology was found to increase administrative efficiency and the capacity for more open government processes, while still leaving room for future innovations to be incorporated. The research also highlighted further benefits in relation to reduced bureaucracy, discretion and corruption. Improvements in automation, transparency, auditing and accountability of information also yielded a rise in confidence among businesses and the public. The researchers pointed to blockchain’s ability to promote a more citizen- centric agenda in the public sector and offer a decentralised approach to development. However, use of the technology is not without its challenges in this context, according to the study. Issues requiring the attention of would-be implementors include difficulties integrating blockchain technology into existing systems, training employees to use it and ensuring that any new system is aligned with current regulatory systems. EB PUBLIC SERVICES COULD BE TRANSFORMED BY BLOCKCHAIN TECHNOLOGY SCHOOL : São Paulo School of Business Administration Fundação Getulio Vargas COUNTRY : Brazil
King’s Business School has announced its intention to offer a new programme in a bid to raise environmental, social and governance (ESG) standards across the hospitality sector. The programme is to be offered in conjunction with EHL Hospitality Business School and the Energy and Environment Alliance (EEA). In coming together, the organisations aim to attract hospitality managers, investors and asset owners with their combined know-how in leadership training, ESG measurement and the hospitality sector’s needs. “The hospitality sector has a truly global reach and those who manage hotels need a unique mix of skills and knowledge from the very technical, to the very human. By bringing the expertise of our three organisations together, we hope to leave our participants confident and excited about the opportunity they have to help their staff and customers to flourish and contribute to a healthier planet,” explained vice-dean for engagement and executive education at King’s Business School Giana Eckhardt. Programme participants will be given an overview of the science of climate change and a grounding in its financial implications, including new regulatory requirements and accurate data collection. The aim, according to EHL Hospitality Business School associate dean Stéphane Haddad, is to enable participants to “spearhead revolutionary projects in daily operations, promoting sustainability, cutting down on waste and building lasting value for their companies and communities”. The new programme will build on an existing offering from King’s Business School and the EEA that covers strategic and financial aspects of ESG for hospitality sector leaders. That programme is currently delivered over four months of online webinars and one full day at King’s Business School in London. “ESG is rapidly becoming an extremely important issue for anyone involved in hospitality,” remarked EEA chief executive Ufi Ibrahim, before expressing her confidence that the new collaboration will become “the go-to education on this subject.” TBD POSITIVE CHANGE FOR HOSPITALITY AMID PLANS FOR ESG PROGRAMME SCHOOL : King’s Business School, King’s College London COUNTRY : UK
Ambition | MAY 2024 | 9
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