May 2024
Happy Birthday Ryde Celebrating 90 years of Ryde Hospital
In May 1934 the Ryde District Soldiers’ Memorial Hospital opened in Denistone House. In 1970 the name was changed to Ryde Hospital. This month Ryde Hospital celebrated it ’ s 90 th Birthday. The celebrations took place in the ICU courtyard on a cold and crisp morning, reminiscenct of the weather on 12th May 1934. The Chief Executive Anthony Schembri opened up proceedings, followed by an acknowledgement of country and an introduction to Aboriginal culture by Didgeridoo Master Tu Wa Macdonald. Dr Peter Roberts gave us a guided history of the hospital, followed by a heart warming staff experience speech by Jo-Ann Wigan. And of course no birthday party is complete without a birthday cake (see gallery photos). This was followed by an interactive art workshop with renowned artist Kubi Vasak, where visitors and staff were invited to share their experiences to create artworks with unique meaning and emotion for the redevelopment.
General Manager’s Message It’s been a red -letter month at Ryde, with celebrations for Administration Professionals Day, International Nurses Day and culminating in the 90th Birthday of Ryde Hospital. It was a heartfelt ceremony, and it was lovely to see so many former staff members return for the day. Congratulations to all of our award winners from Ryde – it is the people who make the hospital what it is, and the award winders are wonderful examples of this. As part of the redevelopment changes, this month Health Information Services will relocate to Macquarie Hospital, Cardiac Rehabilitation to RNSH and CDCRS across a range of LHD locations. Thank you to all the teams who are going through this change. We look forward to welcoming you back to the campus in 2027.
Therapy Dog Welcome Jaxson
Karen, Jaxson handler, is a new volunteer in NSLHD from Delta Therapy Dogs. Delta Therapy Dogs is a national non-profit organisation that helps animals and people bring joy to each other. Jaxson, therapy dog, will visit Graythwaite Rehab once a fortnight on a Thursday to provide smiles to staff and patients as well as supporting and motivating patients to engage in therapy. Graythwaite has been campaigning for several years to see the return of a therapy dog to rehab and will benefits greatly to improve staff and patients mood and wellbeing.
Contents Happy Birthday Ryde
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Gloves Off
8 9
General Manager’s Message
2 2 3 4 5 6 6 7 7
Focus on Pharmacy Documentation
Therapy Dog
Admin Professionals Day New Look for Wardspersons
10 10
Quality & Safety Corner International Nurses Day Graythwaite on the move Cardiac Rehabilitation HIS Move to Macquarie
Green ED
11 11
Falls & Physiotherapy Referrals
Welcome To Ryde
12 12 13 19
Just for Fun Photo Gallery Noticeboard
Hand Hygine Day
Sepsis Pathways Launch
Newsletter is for Ryde Hospital Staff by Ryde Hospital Staff. Please email items of interest to: Catherine.jones3@health.nsw.gov.au
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Quality & Safety Corner Real Time Patient Experience This is your invitation to join the June Conversation in Human Experience with Dr Emma O'Brien OAM about elevating the importance of arts in healthcare.
You’re invited to join a conversation with Dr Emma O’Brien OAM, renowned innovator in the role of music in wellbeing; specialising in facilitating the creation of original songs with individuals and communities. Emma is a singer, performer, music therapist, composer, researcher and entrepreneur. Emma founded the music therapy service at the Royal Melbourne Hospital in 1998 and more recently, the Global Scrub Choir. With over 400 frontline staff, the Global Scrub Choir joins to provide music therapy, enable connection and recovery. Please share widely with your networks and we encourage you to bring a friend or colleague to this Conversation.
When : Tuesday, 25 June 2024 Time : 10 - 11am Where : Microsoft Teams
NSW Health Staff: Click here for the calendar appointment!
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Stay Informed…. accessing information via the Intranet Keeping up to date with the latest information about the operations and performance of Ryde Hospital is easy, with key information available to all staff on the Intranet.
Quality Improvement
Be inspired…. Visit the Quality Improvement Projects Gallery to see how your colleagues are working to improve the services and the health outcomes for patients in Ryde Hospital .
Here you can view the latest strategic and operational plans and priorities for Ryde Hospital. There are links also to overarching plans of the NSLHD.
Here you can read the latest reports to see how Ryde Hospital is performing in terms of financial management, clinical quality and safety including hospital acquired complications, clinical incidents and complaints, and results from patient and staff surveys.
Ryde Hospital Committees
Ryde Hospital Committees - access the latest minutes from the hospital’s peak committees. The Clinical & Quality Council provides a forum for consultation with clinical staff in the management decisions impacting services provided by Ryde Hospital and related community services. The Patient Safety & Quality Committee is responsible for clinical governance and ensuring safe and high-quality care is provided to patients at Ryde Hospital. The Consumer Participation Committee is a key forum for ensuring broad and meaningful partnerships with consumers on decisions about hospital planning and performance. The Health, Safety & Wellbeing Committee ensures a healthy and safe environment for all staff, patients and visitors.
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International Nurses Day Our Nurses. Our Future
International Nurses Day is celebrated on the 12 May each year, the birthday of Florence Nightingale. The was a day of celebrations at Ryde, starting with bacon & eggs rolls for breakfast for those on night duty. Followed by gift deliveries in the morning and a Burger Truck in the ICU courtyard providing nurses with a special lunch. The highlight of the day was the award ceremony in the afternoon, and cake cutting. The winners of this years awards were: • DONs Award- Simpy Arora (ED CNS 2 and stroke co-ordinator) • Nurse Leader of the Year- Jen Piggott (NUM GR4) • Nurse of the Year- Mirasol Bautista (RN ED) • TRN of the Year- Rebecca Bell (RN Ward 7) • LOVED Award- Biggy Dzwete (RN Ward 3) • Department of the Year- Critical Care Unit Congratulations to all our winners ( see photo gallery ).
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Graythwaite On the Move Graythwaite 5 Temporary Relocation of Services
This month saw the start of several services at Ryde Hospital temporarily moving offsite as we enter the next stages of the redevelopment. On 7 May GR5 ward moved to Hornsby Hospital, and on 19 May the Chronic Disease Community Rehabilitation Service moved to Macquarie, Hornsby and RNSH. Next month will see HIS move to Macquarie on 18 June, and Cardiac Rehab to RNSH starting 3 June. The move went extremely smoothly thanks to comprehensive planning by the teams, and were warmly welcomed to Hornsby Hospital by the Hosranby executive and some rather delicious doughnuts! All the best in our new temporary home and we look forward to welcoming you back to the new Ryde Hospital.
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Cardiac Rehabilitation The Ryde Hospital Cardiac Rehabilitation (CR) Service will temporarily close by the end of May and the nursing staff will relocate to RNS Cardiac Rehabilitation Service until the redevelopment of Ryde Hospital is complete. At which time, the nursing staff will return to Ryde and the CR service will recommence on the Ryde campus. The Ryde CR service was implemented in the late 1990s and since 2000 have had over 4,000 admissions. The staff are excited about returning
to Ryde in a few years’ time to continue providing an excellent program to the residents of this area. During the process of packing up the service, the staff had time to reflect on the many thank you cards, letters and donations received by past participants and reminded them of the impact they have had on patients journeys through their cardiac recovery. While the CR service at Ryde is closed, all patients who experience a cardiac event will continue to have access to a Cardiac Rehabilitation and should be referred to their closest Cardiac Rehabilitation Service as part of their ongoing care.
HIS Move to Macquarie Since December 2023, Ryde HIS has been preparing for their office relocation to Macquarie Hospital campus. During this transition period, they have addressed the forward scanning backlog and maintain all KPIs. The auditing backlog project and the microfiche project have been successfully completed. HIS extend their
heartfelt appreciation to all the staff who have worked over the weekends to complete these projects. • The new Ryde HIS office in Building 6 at Macquarie Hospital will be ready by the end of May and the team expects to commence working in the new building from mid-June. • The handling of deceased paperwork to be transferred to the Ryde Hospital Exec Admin Team. • All Ryde HIS microfiches have been relocated to RNS HIS. • A dedicated fleet for Ryde HIS to transport clinical documents to the new HIS each morning. • Relocation consultation with HIS staff was completed in April. • A memo about the HIS relocation will be sent to all Ryde Hospital staff in May. • Unscanned historical records from June will be transferred to the new HIS at Macquarie. The HIS team will continue scanning historical records once the team has moved to the new department. Some minor process changes are required for departments outside of HIS; education around these will be provided ahead of the move. In particular, after a patient is discharged from an inpatient, outpatient or community encounter, the associated clinical documents must be delivered to the cupboard underneath the pigeonholes behind reception instead of being delivered to the HIS department. Customers wishing to attend HIS should be directed to Building 6, Macquarie Hospital or to contact HIS via the same phone number or email NSLHD-RYDE-HIS-Medicolegal@health.nsw.gov.au .
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World Hand Hygiene Day Save Lives Clean Your Hands
World Hand Hygiene Day is recognised each year on 5 May. The WHO slogan for World Hand Hygiene Day is Save Lives Clean your Hands with a different theme each year. This year's theme was Why is sharing knowledge about hand hygiene still so important? Because it helps stop the spread of harmful germs in healthcare. Across NSLHD, all facilities participated in activities led by the NSLHD IPAC team. At Ryde there was an information stall on 7 May with rolling 1 minute inservices provided to health workers from clinical and non clinical departments. this included launching the NSHLD IPAC Gloves off Campaign.
Did you know over 20 million gloves were used in NSLHD in 2023? Next time before reaching for gloves, consider if gloves are needed. Is there exposure or risk of exposure to blood and or body fluids. If the answer is no, then gloves may not be needed. The risk of wearing gloves when you don't need to is missing moments to clean hands and spreading harmful germs in heatlhcare . Remember, Save Lives Clean your Hands.
Sepsis Pathways Launch Ryde celebrated the launch of the revised NSW Health Sepsis Pathways. There are 4 pathways for adult, paediatric, maternal and neonatal patients. Ros Blewitt from critical care has been part of the NSW working party updating the pathways. Ros was on hand along with Dayan Apran from ED to provide important information about the pathways and share some delicious treats with staff as part of the launch. The sepsis pathways support clinicians to identify sepsis risk factors, signs and symptoms, escalate to a senior clinician and commence treatment rapidly. They align with the Between the Flags (BTF) Standard Observation Charts and part of the NSW Deteriorating Patient Safety Net System.
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Focus on Pharmacy Documentation
Once upon time, the pharmacists in hospital would document on paper. The paper medication chart, the yellow paper Medication Management Plan, the paper discharge prescription. You could find the pharmacist’s green (or red or purple) pen annotations all over the place with helpful information to assist medication management. In fact we were affectionately (we hope) known for our little pen annotations. However, since the implementation of eMR and eMeds the pharmacist documentation has been streamlined and standardised. Standard templates are used to improve quality and consistency of documentation. In the eMR you will see several types of documentation from the pharmacists however the following three are the most common: 1. Medication Reconciliation on Admission (Medication Management Plan MMP) This is used to document the patient’s med ication history, medication reconciliation and any issues identified which need addressing by the treating team. It allows documentation of the sources used to obtain the medication history as well as the community care providers and use of specific dose administration aids. Pharmacists will include an individualised pharmacy plan for a patient’s discharge. 2. Pharmacy Progress Note This is used to document most pharmacy interactions or interventions outside of the main medication management plan. It can be subtitled to make it clear the subject of the progress note. The most common is subtitled Pharmacy Progress Note - Pharmacy Discharge Reconciliation. This is used to document the review of a patient’s discha rge medication prescription. It documents the discharge medication reconciliation and any issues that need addressing by the treating team. It documents the medication supply and education provided to the patient as well as any communications such as with community pharmacies or residential aged care facilities. 3. AMS Review Form -text Antimicrobial Stewardship review This is used to document interventions and recommendations by the Antimicrobial Stewardship team, usually the Antimicrobial Stewardship pharmacist, including the appropriateness and compliance to guidelines for the medication/s charted and a review date for the therapy recommended. In addition to documentation in the main eMR, the pharmacists can make minor comments in eMeds to individual medication orders and this can be seen on the MAR in the comments section.
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Admin Professionals day This month we celebrated Admin Professionals Day. This was interactive day with guest speakers, panel discussions and team trivia with the sites across NSLHD all connected via videolinks. The site award for Ryde Hospital was presented to Belinda Ahmed from ICU.
New Look for Wardspersons
The wardspersons have a new look with their new black ‘Waraba’ shirts. When asked why they are wearing the new shirts, they replied; - To acknowledge the first people of Australia - To show respect to Aboriginal and Torres Islander people and their culture, tradition and beliefs - To participate and encourage other health workers in the hospital to make Aboriginal and Torres Islander patients, carers, and family feel welcome and safe while they are in the Ryde Hospital
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Green ED Reducing Carbon Footprints NSLHD is committed to reducing
emissions and our carbon footprint, as part of the NSLHD Planetary Health Framework 2024-27. As such the District has signed up to the GREEN ED initiative. A carbon footprinting study of two major NSW public hospitals in 2023 identified the ED as a major source of carbon emissions, contributing 5% to a hospital’s total footprint and making it one of the 4 largest emitters of any clinical department.
The RCEM GreenED initiative was developed by UK clinicians and
researchers to reduce the environmental impact of Emergency Departments, thus driving environmentally sustainable practices within the specialty of
Emergency Medicine (EM). https://greened.rcem.ac.uk/
The initiative outlines evidence-based actions or projects, divided into bronze, silver and gold levels, with the guidelines and resources required to help achieve them, as well as monthly online support sessions. Addressing these actions not only improves the environmental sustainability of an ED, but contributes to net zero targets and creates financial savings for EDs while maintaining or improving patient care. Falls & Physiotherapy Referrals Following a recent SAC 1 falls incident at Ryde, the investigation recommended that all clinical staff be reminded that that need to initiate a Physiotherapy referral via e-Order, for all patients admitted with a mechanical fall and/or post mechanical fall while in hospital. Remember to initiate physio referral for all patients admitted with a mechanical fall and/or post mechanical fall in hospital. Physiotherapists can help patients regain confidence, by improving their strength and balance after a mechanical fall, thus reducing the risk of falling again.
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Welcome to Ryde Ryde Hospital welcomed the following staff this month. Position Name Social Worker Deb Anderson Dietitian Tanderayuana Jessica Nurse Manager Hannah Wilson Senior Clinical Pysch Regina Schultz Dental Officer Aakriti Goel Senior Social Worker Kara Colwell Registered Nurse Deepthi Bhavaleena Assistant in Nursing Sonia Li Administration Officer Murtuza Chittalwala Registered Nurse Milli Tamang
Just For Fun
Why did the leaf go to the doctor?
It had a bad fall!
What do you call a fake noodle?
An impasta!
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Photo Gallery
Therapy Dog
GR5 Last Day
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Ryde Hospital - 90 th Birthday
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International Nurses Day
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International Nurses Day Awards
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Noticeboard
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Respecting the Difference: Be the Difference face-to-face training 2024 Hornsby Program Overview Respecting the Difference – Aboriginal and Torres Strait Islander
Royal North Shore Hospital Auditorium and Wallace Freeborn - level 5 Kolling Building • Thurs 13 June: Wallace Freeborn – 9am to 1pm
Cultural awareness training enhances our organisation’s capacity to provide respectful, responsive, and culturally safe services. It is designed to build upon staff knowledge and skills. The face-to-face session is presented in a relaxed interactive workshop style, where conversations and questions about Aboriginality, culture, urban myths, and beliefs can be openly discussed. The session follows on from the Respecting the Difference e-learning module. Target Audience: Mandatory for all NSLHD Employees Duration of Program: 4 hours
• Thurs 25 July: Auditorium – 9am to 1pm
• Thurs 1 Aug: Wallace Freeborn – 9am to 1pm
• Thurs 8 Aug: Wallace Freeborn – 9am to 1pm
• Thurs 15 Aug: Auditorium – 9am to 1pm
• Thurs 22 Aug: Auditorium – 9am to 1pm
• Thurs 29 Aug: Auditorium – 9am to 1pm
• Thurs 5 Sep: Norman Nock Room – 9am to 1pm
Enrol via My Health Learning
• Thurs 10 Oct: Auditorium – 9am to 1pm
• Thurs 17 Oct: Auditorium – 9am to 1pm
ENQUIRIES: NSLHD-DACinfo@health.nsw.gov.au
• Thurs 31 Oct: Auditorium – 9am to 1pm
Macquarie Hospital – Emily’s Cottage on Manning R • Wed 10 July: 12pm to 4pm
• Thurs 28 Nov: Auditorium – 9am to 1pm
• Thurs 5 Dec: Wallace Freeborn – 9am to 1pm
• Wed 4 Sept: 12pm to 4pm
• Thurs 12 Dec: Wallace Freeborn – 9am to 1pm
• Thurs 7 Nov: 9am to 1pm
• Thurs 19 Dec: Wallace Freeborn – 9am to 1pm
Mona Vale Hospital – Beachside Resort Unit- Large Room • Wed 14 August: 9am to 1pm
Ryde Hospital Dates – ELCA Training Room • Thurs 27 June: 9am to 1pm
• Wed 24 July: 12 to 4pm
Hornsby-Ku-ring-gai Hospital - Level 5 - Meeting room 1 • Wed 26 June: 12pm to 4pm
• Wed 21 Aug: 9 to 1pm
• Wed 18 Sep: 12 to 4pm
• Wed 31 July: 9am to 1pm
• Tue 29 Oct: 9 to 1pm
• Wed 28 Aug: 9am to 1pm
• Tue 19 Nov: 12 to 4pm
• Wed 25 Sep: 9am to 1pm
• Wed 11 Dec: 9am to 1pm
• Wed 30 Oct: 12 pm to 4pm
Enrolments via My Health Learning
For information on other available courses, visit the Intranet and the NSLHD Course Calendar Cost: NSLHD employees Nil
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