Person Specification
Job Title:
FM Contract Manager
Specialist Knowledge/ Qualifications
• Senior Management qualification or relevant qualification in Facilities Management. • Member of an appropriate professional body. • Prince2 or similar project management qualification. • IOSH/Nebosh Managing safely.
• Excellent general knowledge of Facilities Management administration, building fabric, mechanical & engineering. Relevant Experience • Senior Facilities management experience including organisational planning and lead delivery of FM services and teams across a multi-site estate. • Financial Experience in managing an FM budget. • Experience of leading on stakeholder engagement and building relationships. • Operational management and administration of 3rd party service partner delivery. • An understanding of the challenges in a Higher Education environment. • Experience of operational planning, exercising and delivery of emergency management and business continuity. Communication Skills • Strong and effective communicator with experience building strong and effective networks to influence and operate at all levels through the organisation from Executive to front line service areas. • Communicates effectively orally and in writing adapting the message for a diverse audience in an inclusive and accessible way. • Ability to analyse and present complex data. • Experienced in writing business cases. Leadership and Management • Excellent management and leadership skills. • Customer focused approach to service delivery. • Ability to motivate, lead and develop service teams. Professional Practice • Membership of a recognised professional body i.e., Institute of Facilities Management. Planning and Managing Resources • Ability to manage priorities with strong organisational and administrative skill. Teamwork • Ability to work as part of team.
Creativity, Innovation and Problem Solving
• Ability to make decisions and find solutions using own initiative within the constraints of given policies and procedures.
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