From the Chairman’s Desk Peter Sealey, Chairman and Senior Executive
Welcome to the 2025 edition of Feedback. It’s hard to believe another year has flown by, and once again we find ourselves balancing progress with plenty of challenges along the way. The wider economy remains tough, with high costs and delays caused by new building regulations affecting many members’ projects. Yet I’m constantly impressed by the resilience of CAI members — adapting, diversifying and continuing to deliver great work in both established and emerging areas. Whether it’s signal reception and distribution, fibre, data smart home integration or even man-down quarry radio systems, our members keep showing what flexibility and professionalism look like.
We’re also pleased to confirm that once again CAI has passed our annual TrustMark audit, which means we can continue to enable our members to be TrustMark registered businesses, the only way companies in our industries can achieve this. As the only Government backed scheme that the consumer can use to access tradespeople, it remains a valuable tool. This is in addition to our ongoing relationships with Which? TrustedTraders, Fleet and Commercial Insurance brokers, the AA, Dell Technologies and Bosch among others – all of which offer CAI members expertise, preferential rates or discounts.
One of the biggest success stories this year has been the CAI riskhub. Introduced in 2024, it’s already saving members time and money by bringing together HR templates, health- and-safety guidance and e-learning tools in one place. It’s been fantastic to hear how widely it’s being used, with over 300 member companies accessing it in September 2025, and well over 500 site-ready courses being completed in that month alone.
Training continues to go from strength to strength too, with real engagement and positive feedback from attendees. I won’t repeat myself, as there is detail elsewhere in this issue — but it’s clear our training programme is evolving right alongside the industry it serves.
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CAI Feedback Winter 2025
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