CAI - Account Management Update Dan Fletcher, Account Manager CAI
With our industry constantly evolving, it’s more important than ever for us to listen to our members and understand the projects you’re working on, the technologies you’re embracing, and the trends shaping your businesses. While there’s continuing uncertainty around traditional aerial and satellite work, it’s been eye-opening to see how many of you are diversifying into new areas and adapting to the rapid pace of technological change. This is really the essence of my role: to understand your challenges, learn from your expertise, and ensure that we, as a trade organisation, continue to support you as the industry moves forward. The insights, suggestions, and feedback you’ve shared during our meetings are incredibly valuable and have already played a key role in shaping the direction of the CAI. Whether it’s helping us develop new Academy training courses, forge new partnerships with technology providers, or create resources that better reflect your needs, your input continues to drive us forward.
Welcome to my very first article in Feedback! It’s hard to believe it’s been almost 18 months since I stepped into this Account Manager role. It really has flown by and as the end of another year approaches, this is a good opportunity to reflect on the progress so far and look at what the future holds. Over the past year or so, my main goal has been to meet as many of you as possible. This journey has taken me across the country, from Belfast to Broadstairs, and from Falmouth to Falkirk, and it’s been a real pleasure getting to know those of you I’ve already had the chance to visit. I’m looking forward to meeting many more of you in the weeks and months ahead. I’d like to thank everyone who’s taken the time to meet with me. Every member I’ve met so far has been incredibly welcoming and hospitable, and it’s given me a real appreciation for just how friendly this industry is. We have a really varied member base, and it’s been a pleasure learning about your businesses, the challenges you face, and your plans for the future.
40 CAI Feedback Winter 2025
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