VDAS®: Frequently asked questions Which TecQuipment products use VDAS ® ? A full list of VDAS ® -enabled products can be found on page 8. Can VDAS ® be used with other types of software offered by TecQuipment? VDAS ® is compatible with LabVIEW. VDAS ® is not compatible with TecQuipment’s DefleX ® or HDMS (this is the hydraulics equipment’s own version of VDAS ® and as such has the same capabilities). If you are interested in HDMS, find out more here. Does VDAS ® work on non-TecQuipment products. Unfortunately, VDAS ® is our propriety software and has been tailored to operate in perfect harmony only with TecQuipment products to maximise learning potential. Which VDAS ® version do I install? We provide two installers. The first is larger as it includes Microsoft’s .NET Framework 4.8, which VDAS ® requires to run. The second is smaller and recommended for installations where .NET Framework 4.8 already exists; this would be where you have already installed VDAS ® on your device before. If I have a previous version of VDAS ® do I install the new version or will it automatically update. No, it won’t automatically update. You will need to uninstall the old version and install the newest version. You will just need to select the VDAS ® Installer button, not the VDAS ® Installer (including .NET Framework 4.8) as you have previously install VDAS ® . Do I need to purchase VDAS ® ? If the TecQuipment product has VDAS ® Onboard you don’t need to purchase anything, you can just download our software free of charge from the website. If your product is VDAS ® -compatible you will need to purchase either the bench-mounted or frame-mounted hardware unit that
will then be able to run the software. Talk to our Sales team if you are unsure about which unit you need for your products. Do I need to have VDAS ® e-lab? No, you don’t need to have VDAS ® e-lab when you have VDAS ® . But if you have VDAS ® and want enhanced features, VDAS ® e-lab will provide this. TecQuipment offers VDAS ® e-lab software, which is a flexible and easy-to-use cloud-based system enabling students to remotely interact, engage and participate in laboratory experiments. If I have a problem with VDAS ® who do I contact? We now have our contact information displayed in the “help” tab in the software. Alternatively, you can contact our friendly customer.care@tecquipment.com team. I want to modify the software for my own purposes, can I do this? No, but if you have any suggestions on changing VDAS ® we will be happy to take your feedback. You can either contact us, or fill in our survey which is accessible via the “help” tab in the software, by scanning the QR code, or via a link at tecquipment.com/VDAS
When operating VDAS ® for the first time, how do I use VDAS ® ? Find the logo on the product, whether it’s VDAS ® - compatible or VDAS ® Onboard. Connect your device by the USB and select the application on the first pop-up screen. We also supply a helpful user guide which comes supplied with the VDAS ® hardware and can be requested from customer.care@tecquipment.com
Product Feedback
Your insights will help us improve the software’s functionality, usability and design to better meet your needs.
4
tecquipment.com/VDAS
Made with FlippingBook - Online Brochure Maker