Project One Telenet Delivering Digital v1.1

ENABLING DIGITAL FIRST

ENABLING DIGITAL FIRST

PROJECT ONE, YOUR TRUSTED DELIVERY PARTNER

“What makes Project One different is the high profile of the consultants, often difficult to find in other companies. Bringing the experience of doing transformation programmes in the market is very difficult. You can tell they have the

ƒ Be ready for change: ensure your business is set up to deliver the scale of change required by identifying the support you need early to help your business on its change journey. ƒ Understand the leadership that you need: bring

Project One is proud to have been a trusted partner of Telenet for the last three years, and to support the organisation and its teams to achieve their ambitions through the delivery of their ‘Digital First’ transformation. Every day we see change. With so much pressure for change through digital revolution, regulatory change and evolving customer expectations, if you’re not keeping up it doesn’t take long to fall behind. Successful change brings incredible value to your business. Change contributes to cost-saving, output efficiency and can accelerate your business to the forefront of its industry. With over twenty years’ global experience, Project One has led change across a vast number of industries and sectors, forging long-term, trusted partnerships with many household names, including Dyson, HSBC, Rolls- Royce Aviation, Harrods and AstraZeneca; we are change experts who make the complex simple. For transformation and change to be successful in your business, we have adopted these principles when leading change within Telenet:

in key people who know what works and what doesn’t, they will help to navigate through challenges, getting things right from

experience you need.” Inge Neels, Director

the outset to avoid failure. ƒ Focus on the outcome,

IT Delivery

We deliver clear, outcome- orientated team assignments and believe that communication is crucial in delivering complex change. As a result of this, our approach to communication provides regular, clear observations on outcomes and commercial indicators right across the organisation. We believe that we are different, and our partnership is based upon delivering: ƒ Expertise: we are a specialist change and transformation consulting business. ƒ Independence: we offer an independent perspective, that best serves your needs. ƒ Know-how: our experienced view helps you to achieve your goals. ƒ Vision and leadership: we shape your programme to be the very best. ƒ Clarity: we create focus and understanding across your business.

“Having a number of Project One individuals across several programmes in the business creates a community of excellence. They’re all of a certain standard of capability, and can draw on that knowledge beyond just the programme they’re working on. When you have a lot of moving parts of change happening simultaneously in an organisation as we have, it is really helpful knowing I don’t have to stitch together all those conversations, and they will connect with each other - I can have the expectation that will happen automatically.” Sam Lloyd, CIO

not the process: choosing the right partner is critical to tailor the correct approach for your business and outcomes. ƒ Exploit your core capabilities: understand the areas which really differentiate your business and prioritise them to support your transformation and change efforts. ƒ Embed full business ownership: ensure full business involvement and understanding so that change is embedded for long- term success.

Over the last three years in Telenet, our partnership has enabled Project One to make the complex simple and to drive delivery of your most difficult change. We pride ourselves on being able to offer bespoke solutions to our customers, marrying together our breadth of experience with a true understanding of your challenges and needs. Whether a large organisation needing support with complex change or an ambitious business undergoing enterprise-wide transformation, our experienced team will work shoulder-to- shoulder with our customers, every step of the way.

“What you’re good at is driving things and making decisions. You don’t try to feather your own nest but are trying to do the best thing for Telenet and trying to drive it forward. In most cases you wouldn’t know you’re not Telenet employees, which is the biggest testament you can say.” Martin Simper, VP Procurement

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