2025 Hotel Standards by Section Housekeeping Daily Service
STANDARD
TAG
CLASSIFICATION
The bathroom floor is thoroughly cleaned
Service Cleanliness & Condition
All bathroom fixtures are thoroughly cleaned
Service Cleanliness & Condition
Bathroom appointments such as mirrors, shelves, etc. are thoroughly cleaned
Service Cleanliness & Condition
All used bathroom linens and robes are removed and neatly replaced unless the guest opts into an environmental preference program
Technical Execution, Skill & Knowledge
Service
All fresh bathroom linens are clean and completely hygienic
Service Cleanliness & Condition
All fresh bathroom linens are in excellent condition, free of wear or discoloration
Facility Cleanliness & Condition
Guest Comfort & Convenience
Toiletries and cosmetics are neatly arranged
Service
High quality underliners are used for toiletries on vanity or counter surfaces, but not under items on narrow shelves
Service Sense of Luxury
Small appliances provided by the hotel have their cords (i.e. hairdryer, iron, etc.) neatly coiled and appliances are tidily arranged in a convenient location
Guest Comfort & Convenience
Service
Guest Comfort & Convenience
End sheets of toilet tissue are neatly pointed or similarly cared for
Service
Bathroom amenities are sufficiently supplied to last until the next service. Any single-use amenity that is more than half depleted has a fresh product added
Guest Comfort & Convenience
Service
Debris is thoroughly removed from all areas of the bedroom floor
Service Cleanliness & Condition
Any significant dust, debris or spillage on furniture surfaces is thoroughly cleaned
Service Cleanliness & Condition
Following daily service, all bed linens are completely clean and in exceptional condition unless the guest opts into an environmental preference program
Service Cleanliness & Condition
Technical Execution, Skill & Knowledge
The bed is tightly and attractively remade with decorative elements replaced
Service
If the guest opts into an environmental preference program, their requests are honored
Technical Execution, Skill & Knowledge
Service
Wastebaskets and ashtrays throughout the bedroom and bathroom are emptied/ cleaned
Service Cleanliness & Condition
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2025 Hotel Standards | All Sections - All Classifications
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