STANDARD
TAG
CLASSIFICATION
Daily service is provided in a timely, convenient and discreet manner so that the guest does not feel disturbed
Guest Comfort & Convenience
Service
If a room attendant, minibar attendant or technician is encountered, they are very polite and professional. Their appearance is consistent with the property style and demonstrates a strong sense of personal care and hygiene
Service Courtesy & Manners
Technical Execution, Skill & Knowledge
Security precautions are taken when staff is servicing rooms
Service
Technical Execution, Skill & Knowledge
Guest room corridors are kept neat and organized during daily service
Service
19
2025 Hotel Standards | All Sections - All Classifications
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